Question about Samsung CLP-310 Series

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My paper has wrapped around the roller of my samsung 310 printer. There is some hanging down when i open the back door but it won't pull out. How do i unjam it? Thanks

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  • ammaggs Apr 07, 2011

    This has not worked, just the paper is beginning to tear as it is really tight around the roller. I have looked for a paper release lever but other than the 2 at the back which haven't done anything, i can't see one

  • ammaggs Apr 08, 2011

    Brilliant help. Just saved me sending it away for repair again and having to wait two months to get it back. A million thanks Daniel for your help. Worth every penny!

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Hi

Please do not touch the fuser while opening the top cover of the printer because it is hot and may cause burns due to its operating temperature being 356 degree F. Try to pull out the paper tray out of the printer and open the rear cover. Now carefully remove the paper by pulling in the upward direction. If there is some resistance from removing it then stop pulling and push the fuser levers upwards. Open the top and inner covers and while holding the inner cover open take out the jammed paper carefully. The inner cover will then close automatically. Now close the top cover and make sure that it is closed securely. Please also make sure that whole of the sheet is pulled out and there is no paper is stuck. Push the fuser levers down and close the front or rear cover to start printing normally. Hope this helps...please post back for further assistance.

Daniel

Posted on Apr 07, 2011

  • Daniel Scott
    Daniel Scott Apr 07, 2011

    Hi



    Please check this video for details---









    Hope this helps...Please post back if you need more information.



    Daniel

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