Question about Kyocera Mita KM 1510 Laser Printer

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We have a Kyocera Mita KM 1510 and I am getting an error code C710 and the add toner light is on. I put in a new toner cartridge but the error message and the light are still on. Any suggestions?

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  • janhawk45 Apr 08, 2011

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C 710 is a Toner Sensor Problem

Defective toner sensor - Replace toner sensor

Poor contact of the toner sensor connector terminals - Reinsert the connector. Also check for continuity within the connector cable. If none, repair or replace cable.

Developer problem - Replace developer.

Posted on Apr 15, 2011

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Call for Service ...... C710


Hi there
I have found various documents which may help you with this problem and possible future problems. This page:
Error Codes Kyocera Mita KM1530 Code C710
can find any code connected with Kyocera mita machines by changing the machine and the error code in the appropriate drop down menus. C710 is identified as:
Description Toner sensor problem
• The sensor output voltage is outside the range of 0.5 to 4.5 V during toner control.
• The toner sensor control voltage cannot be set within the setting range when maintenance item U130 is run. Causes Defective toner sensor. Poor contact of the toner sensor connector terminals. Developer problem.
Another page showing error codes and their meanings is here;
Kyocera Mita Error Code Messages
and this confirms the above.
Also the link below takes you to a Kyocera web page where you can download various manuals for this machine (KM-1530). By changing the product in the drop down menu to KN-2030 you can get similar manuals for this machine.
Download Center
In your question you mention "Compatible KP23153 Black Toner Cartridge 106153" and that led me to wonder if the compatible cartridge is the cause of your C710 error since that is toner related.
Might be worth trying an original cartridge to see if the error goes away.
Hope this is helpful, if so would you please register that with Fixya
Cheers

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1 Answer

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Your problem could be one of several things:

1) The Carrier (iron filings) inside the imaging unit is deteriorated and needs to be replaced.

2) The Toner sensor inside the imaging unit may be giving an incoorect reading, due to be faulty or because of old toner/carrier mix blockage close to sensor. Give the imaging unit a good service and replace the carrier.

3) The wires behind the black cover of the imaging unit have been picnhed and is shorting on the metal plate

4) The main PCB of the machine could be faulty

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AP = Adding Powder (toner) it's not an error
it's adding toner from the container into the developer unit while displaying AP. when there is enough toner in the container the AP will disappear and copies can be made when there is not enough toner in the container the toner empty light will come on.

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