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My Lexmark X340 shows a "Performing Selftest" error then jams up and no button works. What is the caurse of this error and how can i correct it: Please help Sanweck Phodogoma (Malawi) Concerned Lexmark User

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5 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

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Ajkill
  • 2035 Answers

SOURCE: Lexmark X4850 paper jam

  1. Turn the printer off and open the access cover.
  2. Look for any obstructions in the paper path and remove them if necessary. (It is possible to move the carrier assembly with the power off.)
  3. Turn the printer on, load some paper, and press the Form Feed button. (On the X83, press the Select button.)
  4. Watch the paper as it feeds through and try to determine where the jam is occurring.
  5. Check to see if all the rollers are turning.

    If all the rollers are turning, there may be something in the feed path that you can't see. Go to step 6.
    If not, there is probably a feed motor or a gear problem and the printer may require service.
  6. If the paper is jamming under the carrier assembly, you may be able to fix it using the manual feed slot.
  7. Turn the printer off.
  8. Take a #10 envelope and feed it through the left side of the manual feed slot until it comes right through the printer to the back of the exit rollers.
  9. Move it up and down first, and then slowly move it over to the right side. If something is stuck under the black guide plate, this may work it loose.

Posted on May 13, 2008

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IrishDruid
  • 2712 Answers

SOURCE: Lexmark X6570 printer - Cleared

Ok, the paper jam could be due to one of the following:

  • Check for paper in the paper tray
  • Check the size of the paper in the paper tray to see if it is the same as what the printer is set for.
  • Defective D-roller
  • Debris in the paper path
  • Gears not turning or broken gear
  • Defective paper tray
  • Broken input sensor flag
  • Defective input sensor board
  • Defective system cable 2
  • Defective system board
  • Exit Sensor flag (Fuser)
  • Exit Sensor board (Fuser)
  • System cable 1
First try a hard reset - unplug printer from power source, wait a minute and replug. If it still does not work, uninstall the driver, reboot PC and reinstall (or download latest version from lexmark.com.

If there is no bit of paper or debris stuck in the rollers, it would indicate something more serious, and in need of servicing. If your machine is under warranty, I suggest you take it back to the shop and get it replaced.

If your warranty has run out, then you'll either have to get it serviced or buy a new printer (whichever works out cheaper for you)

Hope that helps!

Posted on Nov 11, 2008

  • 5 Answers

SOURCE: The scan failed because of

I had the same problem on Vista Home x64 with a Lexmark 5150. I solved it by scanning from Windows Photo Gallery.

Posted on Oct 26, 2009

  • 2 Answers

SOURCE: I have a lexmark x340 and every time it prints the

change sensor exit to the fuser unit

Posted on Jun 14, 2010

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X340 windows 8 network scan driver and qlink tool


Here you will find the scanner driver for Win Vista and works on Win 8.1 :
http://lexmark-x340-scanner.drivers.informer.com/

Jan 31, 2014 | Lexmark X340n All-In-One Laser Printer

1 Answer

200.20 lexmark x340


My solution: I am in Europe, where we use A4 paper format. If the printer is set to Letter format, it will give this error. Go in menu and set the A4 insteed Letter. I found this simple solution after I dissansambled all printer and check paper path and sensors :)))

Jul 30, 2012 | Lexmark X340n All-In-One Laser Printer

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I have chnaged the photoconducter but still comes up with error message, how do i clear this?


Hello, follow this steps:
1. Turn the printer off
2. Whilestill off, press and hold SELECT and RETURN buttons
3. Keep both buttons pressed and turn the printer on
4. Continue to hold both until either PERFORMING SELFTEST or CONFIG MENU appears on the display
5. Release buttons
6. RESET PC CNT should now show o the display. If it does not, press left or right menu buttons until it does.
7. Press select buton once. RESETING PC CNT VALUE should show on the display.
8. When the display shows CONFIG MENU again, turn the printer off.
9. Turn the printer on (do not hold any buttons down thi time). Printer is reseted.

I hope this simple steps will be helpfull for you. Good luck!!!

Mar 30, 2010 | Lexmark E342n Laser Printer

1 Answer

LexMark x3430 printer


Hi,
Here is a guide of all possible paper jam locations on the X340 printer. http://bit.ly/cS4lpm
If still no paper is found on any of those places then the printer has a faulty sensor. Depending on the paper jam numeric error is the sensor that may be failing.

Feb 12, 2010 | Lexmark X340n All-In-One Laser Printer

1 Answer

Lexmark x340 error:''917.01 service transfer error''


Is the printer connected straight into the wall outlet? Make sure it is. Do not use any UPS or surge protector.The most likely cause is a faulty HVPS. It may also indicate a problem in the transfer roll area. You may need to have that replaced.

Aug 07, 2009 | Lexmark Office Equipment & Supplies

1 Answer

It show 84 replace photoconductor


I have problem in lexmark X340 , when I give any print command occur problem paper jam with this message error " 201.02 paper jam remove cartridge "
note: I am test sensor but not problem

Jul 07, 2009 | Lexmark Lemark E352DN Laser Printer

1 Answer

200.13 paper jam remove cartridge


The Lexmark x340 and x342n has 3 sensors that identify the path of the paper below it.
2 are below the feeder roll of paper and the other in fusion.
Clean the sensor or adjust the tamnho the paper tray to which the document is.

Vagner

Jun 19, 2009 | Lexmark X342n All-In-One Laser Printer

1 Answer

Lexmark E340 printer gave error " Replace Fotoconductor" I replaced the fotoconductor, but it still gives the same error


Reset Procedure(s) after putting in new Photoconductor kit
Resetting the Lexmark E340/342 (display type) machines
1) Turn the printer off
2) While still off, press and hold the SELECT and RETURN buttons.
3) Keep both buttons pressed, and turn the printer on. Continue to hold both until either “Performing self test” or “Config menu”
appears on the display.
4) Release the two buttons
5) RESET PC CNT should now show on the display. If it does not, press the left or right menu buttons until it does.
6) Press the SELECT button once. “Resetting PC Cnt Value” should show on the display.
7) When the display shows CONFIG MENU again, turn the printer off.
8) Turn the printer back on. (Do not hold any buttons down this time). The printer is reset.
You can confirm the counter was reset by printing a “menu settings page”.

Aug 28, 2008 | Lexmark E340 Laser Printer

3 Answers

202 pam jam


usually it means that a sensor in your fuser is bad. If you have a P.M. Kit replaced the fuser and clean the printer.

but before you do, make sure that you have cleared all jams, including in the fuser.

Its probably time for a Preventive Maintanence

Jun 13, 2008 | Lexmark T630 Laser Printer

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