Question about Brother HL-2170W Laser Printer

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My printer won't print and say it is offline? There is no where that I can see to get it back on line? Help

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Normally, this is usually set by some type of glitch in the system. I suggest first to turning off your printer, unplugging all of the cords, and wait 30-45 seconds. Then plug everything back in, and turn it on. This usually fixes the problem 60% of the time.

If it doesn't, try removing the printer from your printer list and then disconnecting the USB cord from the computer, and restart your computer and plug it back in. It will cause the computer to re-detect your printer again and it should start working.

Beyond those two solutions, if neither of them work, I would suggest to download another version of the drivers from the Brother.com website. Load/Install the drivers.

Posted on Apr 07, 2011

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1 Answer

How do i get my printer back on line?


NOT SURE IF THIS LINK WILL HELP YOU OUT....
Click the "Start" button and then click "Devices and Printers." Right-click the printerand select "See What's Printing" to display the print spooler window. Click "Printer" and select "Use Printer Offline" to remove the check mark. The printer should come online at this time.

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I had this problem today with my wireless Brother MFC-990CW using Windows 7, and when I went to see what s printing, then printer, it wasn t showing that I had checked the use printer off-line
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Source(s):
https://answers.yahoo.com/question/index?qid=20140422184955AA0dJ7F

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just follow this step

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Thanks!

RF Mercado

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Hello there:
for the document you want to print click on print and your printer should show up now just click on the printer and look down where it says use printer offline and click on it again and than it will say use printer online and just print from there ok please dont forget to rate this solution for me
best regards mike

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hi friend
this is very common problem for f300 series PSC

just delete the printer from printers and faxes and reboot the machine it will install printer again

there is funny thing abt this series it is saying offline when powered on and connected but when you disconnect iit will say "offline-use printer offline"

please try my solution and rate it
thanks

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