Question about Cuisinart DCC-2000

2 Answers

Coffeemaker getting hot but not brewing

Hi, I just need help figuring out if the problem with my coffee maker can be fixed or if I need to get a new one. About 2 weeks ago we turned it to brew and the light came on and the inner plate got hot, but the brew process never started. The next day it worked just fine, the next day same problem. There is no rhyme or reason to when it will draw up the water and when it won't. We usually make the full 12 cups. Could I be overfilling it or does this sound like the machine is just fried?

Thanks!

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  • 7 more comments 
  • Anonymous Aug 19, 2008

    Unit will light up but nothing happens. Same problem just 8 months old. 3 year warrenty on new one but why can't they make a better product than this at the cost of $ 100.

  • Anonymous Aug 23, 2008

    Turn coffee pot on It brews whenever it feels like it.They all seem to do that! My father and aunt have one to. Does the same thing. Don't buy one

  • lkroberts58 Aug 24, 2008

    Same problem! Have "decalcified" (it worked then) and then has not worked consistently since. Very frustrating. Having trouble finding a Cuisinart service center to try to get it fixed!

  • Anonymous Dec 24, 2008

    I just recieved my 4th one under warrantee shipped to me and it has the same issue. Must be a huge problem!

  • Anonymous Mar 28, 2009

    We have the same problem, light comes on, plate is hot, but no brewing! Need my Java and not wanting to pay for Starbucks!

  • jimandangieb Apr 04, 2009

    Yes... Same problem here. The light comes on but it won't brew unless it feels like it. It seems to be possessed. Some times it sits there for an hour before it starts brewing.. I am back to using my trusty 8 year old Braun

  • Anonymous Apr 06, 2009

    DC2000 that heats but does not brew -

  • Anonymous Apr 30, 2009

    my problem is identical

  • Anonymous May 20, 2009

    I have the exact same issue with this coffee maker.. It works very well when it does work but its little brain seems to get scrambled and I have to let it set 12+ hours unplugged before the pot will start working again..

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The parts to repair a problem of this magnitude are generally not available. The DCC-2000 has a thre-year warranty. I would call Cuisinart and see if you can get an in-warranty replacement. I have a high opinion of cuisinart and their products, but this particular coffeemaker, I do not personally reccomend.

-Tha Mp3 Doctor

Posted on Mar 20, 2009

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Well, I called Cuisinart and she said to try decalsifying again. To put vinegar to the 4 cup mark and fill rest with water and let it sit for one hour and then try again, turning on the coffee maker. More info later.

Posted on Apr 03, 2009

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