Question about Kodak EASYSHARE 5100 All-In-One Printer
My printer was working fine about a week ago. I printed a resume for a friend, and it was a bit lighter than usual, but I figured that was just because I hadn't printed anything in awhile. The cartridges are practically brand new. Maybe printed two or three things since they were installed a month ago. Now NOTHING will print! I get blank pages coming out time after time. Calibration runs perfectly. I get the little page of markings printed out, but that's the only thing that it seems to like printing! Can you help me, please!?
Better Yet.....you could have done that all On-Line. The support On-line gave me the same results without being on the phone...They sent an E-mail back telling me to try all of the things above.....sent a message back saying they didn't work....then got a message saying a new print head was on teh way......really fast and easy.....
Posted on Sep 01, 2008
Here are the things you will be asked to try if you call support. They may fix the problems as well. Taking the printhead out and putting it back in is the big helper.
Remove the black and color ink cartridges.
Right above where the black ink cartridge was, in the top left hand corner of the printhead, push up towards the ceiling and you should be able to push a button that releases the printhead.
Place the printhead right back into the printer and push straight back on the back wall.
You should hear a loud snap.
Replace the ink cartridges which should snap as well.
Close the printer.
After about a minute or so the printer will ask you to do a calibration.
Insert a paper and press start.
Scan the calibration sheet.
After that, in the menu, do a printhead clean.
(If this is a 5100, do it in the home center ->? in the top right ->Maintainence ->Clean Printhead.)
Do one basic and one deep.
Print a demo sheet to see if anything has changed.
If the picture looks better, continue to do cleans.
In the event that it does not, the printhead will need to be replaced and since the printer is still under warranty, Kodak specialists will try to overnight you a printhead.
The whole process is short and free.
The number for Kodak AiO Support is 1 800 421 6699.
Posted on Aug 07, 2008
a 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
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click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
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O.K. first go to
do you see your printer there? is it highlighted? does it have a checkmark?
if it's not there then you have to install it in Printers and faxes add a printer.
If if not highlighted then right click on it and "set as default"
then place your mmose over it and see if it says "ready" or offline
if it's offline then the connection is wrong, leave mouse over printer and change connection it should change to 'ready"
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