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My car charger has malfunctioned. When I plugged the unit into the cigarette lighter point, after updating my TOMTOM1 on the computer, smoke poured out. I promptly withdrew it and ran a meter of the centre positive stud and the four contacts that make contact with the lighter barrel. Two of these points had made contact with the centre stud and were shorting out. I prised the 2amp fuse from the unit because I did wanted to see if there was any damage to the TOMTOM1. The fuse had not gone so I caught it in time. Can you send me a RMA for the car charger is still covered by a warranty. My e-mail address is IAN@iphilpott6.wanadoo.co.uk. My telephone no. is 01034 853008

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  • IAN4413 Aug 06, 2008

    Sorry the telephone No. is 01304 853008

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We need the specific model of the TOMTOM1.
Go here and request a new charger.

Posted on Aug 06, 2008

  • Randy Villalobos
    Randy Villalobos Aug 06, 2008

    sorry about the wrong link.
    go here and scroll down until you see you specific model.
    Once you click on it, sroll down until you see an option for car charger. there you can order it.


  • Randy Villalobos
    Randy Villalobos Aug 06, 2008

    this will be the charger you need.

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You need to contact TOM TOM support here:

http://www.tomtom.com/support/support.php?ID=2

Posted on Aug 06, 2008

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