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The laptop will not play any sound and pops up saying there is a problem with the sound card when I try to press play on a music file/start a skype conversation. Why is this and is there any way to fix it? It worked fine until yesterday evening and has now stopped working completely.

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If you sound card is an external one check that it is seated properly in the slot on motherboard.
You will need to open the PC case.

secondly, you can right click my computer, click properties, click hardware, click device manager

Is there an exclamation mark next to your sound card? most likely there will be

You can try and re install the sound cards driver, if you know the name of it you can google it.
If you dont you can download driver genius free trial, it will tell you what drivers need updating.

Copy the name from the list and google it.
You have to buy full version to download the driver so just do it manually and save money

If re installing the driver doesnt work then you may have a faulty sound card

Hope this helps

Posted on Apr 07, 2011

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Posted on Jan 02, 2017

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