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When trying to use the lexmark scanning program, press the scan mode it states it's downloading Applicaion list but when finish it says Cannot retrieve Application list.

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If you originally installed from a CD, try uninstalling (should be a shortcut in the Start menu) and then downloading and installing the latest driver from the web. Lexmark had this problem with some products and the web driver may have a fix for it.

  1. Go to the Lexmark Find Drivers/Product Selector page.
  2. Enter your model number (for example, X3550) under "Search by Model", and click the Search button.
  3. Select your OS from the dropdown (XP, Vista etc.).
  4. Click Download Now.
  5. If you're asked to Save or Run, choose to Run (it keeps you from having to go find the file and double-click it later).

Posted on Aug 07, 2008

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My s301 won't scan. Won't download application list.


Try scanning from Lexmark Printer Home. To do that, on your computer, click on Start > All Programs > Lexmark > Lexmark Printer Home.

Jan 02, 2013 | Lexmark Impact S301 Wireless All-in-one...

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How do set up my lexmark pro901 to scan to my pc so that I can email the scans


Make sure the Lexmark Pinnacle Pro901 printer driver is installed on your computer. If you have the install disc that came with your printer, just insert it to your computer hard driver and follow the instructions on your computer screen. You can also the download the printer driver from the Lexmark website at http://bit.ly/d3ftso. Select your operating system > download > execute the file. Again, just follow the instructions on your computer screen.
Note: The install disc contains the Lexmark OCR scan software necessary for scanning documents for editing and saving them as PDF files. The downloaded driver does not contain the OCR software.
To scan to your computer using the printer operator panel:

1. From the home screen, navigate to Scan to Computer: Scan > Scan to Computer

2. Touch USB-Connected Computer or the name of a network computer. The local or network computer is the destination that will receive the scan. Wait until the printer has finished downloading a list of the scan applications available on the selected computer.

3. Select an application (in your case your email), and then touch Accept.

4. Select the color, resolution quality and the original image size. If necessary, touch Accept each time you make a selection.

5. Press the start button to start scanning. The scan is complete when the application you selected in step 4 opens on the destination computer, and the scan appears within the application as a new file.

To scan to your computer using the printer software (Lexmark Printer Home):

For Windows:


1. Click Start.

2. Click All Programs or Programs, and then select the printer program folder from the list.

3. Select Printer Home.

4. Choose your printer from the printer drop-down list.

5. Click Email, and then select Photo, Document or PDF.

Note: You can select Document only if an OCR application is stored on your computer. Scanning starts and the scan progress dialog appears.

6. When the scan is finished, a new e-mail message is created with the scanned document automatically attached.

7. Compose your e-mail message. Note: If your e-mail program does not open automatically, then you can scan the document to the computer and then send it through e-mail as an attachment.


For Mac:


1. From the Finder desktop, double-click the printer program folder.

2. Double-click the printer Center to open the All-In-One Center.

3. From the "What is being scanned?" menu on the main screen, select a document type.

4. From the "How will the scanned image be used?" menu, choose To be viewed on monitor/web page.

5. From the "Send scanned image to" menu, choose an application.

6. Click Scan.

7. Retrieve the scanned image from the application, and then send it through e-mail as an attachment.



I hope this information has been helpful.

Sep 19, 2011 | Lexmark Pro901 All-In-One Inkjet Printer

1 Answer

I'm trying to scan a picture to my computer,but can't get it to work


The only way I got my Lexmark to scan, was to install the CD that came with it. It installs a program called "Lexmark Imaging Studio". That's where the scan will be transferred to from the printer.
To scan: Press the Scan Mode button, and then the check mark in the middle of the buttons. Then to activate the scan, press Start Color or Start Black to start the scan. With the Imaging Program installed, it will automatically come up and display the scan, where you can scan more or save or print the scan. I have the X4530 Lexmark all-in-one, but the program should be the same, or similar. Good luck, hope this helps.

Apr 18, 2010 | Lexmark X4650 InkJet Printer

1 Answer

Lexmark xx6690 will not scan?


Follow these steps and let me know what happens, please.

Don

2 From the printer control panel, press .
Scan to appears on the display. You can send the scanned image to a computer, flash drive, memory card, or
to a computer over a network.
If you choose to send the scanned image to the computer:
a Press .
b Wait until the printer has finished downloading the scan applications list.
c Press the arrow buttons until the application that you want appears, and then press .
d Use the arrow buttons to select the quality and original image size, and then press each time you make
a selection.
e Press .
Scanning

Jul 04, 2009 | Lexmark X4650 InkJet Printer

1 Answer

Have a Lexmark X5470; when 'Scan Mode' is engaged,


on your computer: click on start all programs / programs check for the lexmark folder ( lexmark 5400 Series ) check if there is any application under it ( AIOC , Productivity Studio, or Imaging Studio ) If there is: check your firewall, this might be blocking the application list. If there's none: Using the disc: Start My Computer / Computer Open your CD/DVD drive where the lexmark disc is Open application folder Run Setup under application folder. This should update the software

Mar 19, 2009 | Lexmark X5470 All-In-One InkJet Printer

2 Answers

I have a LEXMARK X5650 that will not SCAN to the computer... When I press SCAN it does nothing. So I press the ON and START buttons... The display will then say "Scan to Computer" - If you click "OK", then...


When using Adobe Photoshop, select File, then Import, and then the Lexmark device. That's the only way I have found, however you should be able to scan through many programs.

Mar 08, 2009 | Lexmark X7350 All-In-One InkJet Printer

1 Answer

Device monitor application problem


Make sure that the Lexmark Imaging Studio program is running. This was installed when you set up your printer.
If you see the multi-colored icon in your task bar for Lexmark Imaging Studio then try pressing the scan mode button twice. You should be able to scan then.

Sep 28, 2008 | Lexmark X3550 All-In-One Printer

1 Answer

Lexmark X4580 cannot scan, as although it recognises my PC and when I press the tick it states "downloading application list it thinks for ages and then states "unable to retrieve application...


This appears to be a known error on this model of Lexmark including all the 3500-4500 ranges... there are a couple of download patches on the Lexmark customer support site at lexmark.co.uk, I simply followed the instructions and the first patch worked fine......

Jul 15, 2008 | Lexmark Printers & Copiers

1 Answer

No program to scan with after install


Hi Frogshadow-

Have you tried pressing the scan button (center button) on your 3-in-1 to see whether it is communicating with your computer? I typically just do that and it launches the program. Try that and see what happens...

Aly67

May 19, 2008 | Lexmark X2350 All-In-One InkJet Printer

21 Answers

Device monitor application problem


Ok, folk, I have solved this same issue with my Lexmark X4530 and running Vista Ultimate 32 bit. It turned out to be a Windows Firewall issue. I could have just turned off my firewall, but I opted to keep it one and just EXCLUDE all four running processes that the driver loads. Here are the four programs I excluded on my firewall:

C:\Program Files\Lexmark 3500-4500 Series\lxdiamon.exe
C:\Windows\System32\lxdicoms.exe
C:\Program Files\Lexmark 3500-4500 Series\lxdimon.exe
C:\Windows\System32\spool\drivers\w32x86\3\lxdiserv.exe

The above files may be in different locations than what I have listed, especially the last one. The best way to find where these files are running from is to right click on your task bar and choose Task Manager. Click on the Processes tab and look for all the processes running that start with lx....
Righ click on each of those processes and choose Properties. It will display the path the file is located at. In your Windows Firewall, go to the Exclusions tab and then Add Program. Click on the Browse button and navigate to that file and select it and click on OK. Do that for all four processes.

After I excluded all of those files, the printer works exactly like it is supposed to!

Enjoy!

Jan 08, 2008 | Lexmark X5150 All-In-One InkJet Printer

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