Question about Xerox Phaser 8400 Laser Printer

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The xerox 8400 usb port is not communicating with my MacBook Pro or my Dell Laptop. when connect my usb cable from a printer to the Dell Laptop, I get a musical confirmation. this does not occur between the Dell Laptop and the Phaser 8400. No printer shows up in my 'add printer' window on my Mac either. could the USB port on the Xerox 8400 printer be faulty? Or is there another explanation? Thanks

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You can try other USB cable which length should not be more then 1.5 meter after that if it is not working . replace usb printer card(PCB)

Posted on Apr 07, 2011

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