Re: Weber Seriel #QT0379827 MOdel #396000 Baby Weber
CALL WEBER! They'll get some information from you and then either help you fix the problem, replace the defective part or replace the grill. They've never failed to solve a problem I've had with a Weber Grill!
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Hello, If you are using a disposable propane bottle, make sure it is not horizontal when it's hooked up. It should be at a 45 degree angle or higher. You may be getting liquid out of the bottle (instead of vapor) at the angle you have it hooked up. Hope this helps. Douglas
You can try replacing the regulator to cure the gas flow problem, I believe the ignition is a piezo, if it does not click when you push it or turn it, it most likely needs to be replaced. If it still clicks, then there could be a bad wire or electrode.
I had this problem with a brand new grill so it wasn't grease in the hose. Due to the new propane regulators you have to turn the propane tank on for at least a minute before turning the grill to light. Let the tank sit in the light position for five seconds and then you light the grill. This will keep air from getting into the intake hose and will keep your gas flame roaring high.
I was only able to get the grill up to 250 degrees before I found this fix posted on the Weber site. It is listed as the number one solution in the FAQ section.
Agree with rjmbridge. I called the Weber support people and was told that there is a built in safety feature on the regulator that will cause the flame to burn at a low setting if the gas within the extension tube to the large tank and regulator is not allowed enough time to equalize. They suggested turning on the gas from the tank very slowly, allow about 2 minutes with the temperature control knob turned off, then turn the temp knob on and light. This worked for me.