Question about HP PSC 2355 All-In-One InkJet Printer

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I have a hp psc 2355xi and i have a paper jam issue after changing ink cartridges , no paper visibly jammed

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Hi there!

it may have damaged the feed mechanism, this usually happens when theres a paper jam and we just pull it out. try powercycling the printer (unpug power cord from the printer and from the wall outlet too) leave it for 2mins, plug it back in to the printer first then to the wall outlet. if that dont work, ive posted the link for that printer here, check out the manuals and troubleshooting steps too, they're all for free. you can also contact 800-HP invent or 800-474-6836.


http://h10025.www1.hp.com/ewfrf/wc/product?cc=us&lc=en&dlc=en&product=422000

Posted on Apr 07, 2011

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HP PSC 1500 series: printer says the "the cradle is jammed" tried tuning it on and off and adjusting the cradle. taking out the ink cartridges and putting them back in. nothing. Someone please help?


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Quite a few HP printers use the same error message for paper jams and ink cartridges not being seated properly.The link below is to your User's manual,it should help you find where even a small torn corner of paper can jam your printer as well as how to check your ink cartridges.
Post back with any questions,and if this helps would you please rate my post?
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Paper jams


hi,
follow these steps:-
  1. Turn off the printer.
  2. Inspect the location or tray the printed paper ejects to. If the stuck paper is visible manually remove it.*
  3. Remove all paper trays and any paper that may be stuck between the tray and the printer. If the stuck paper is visible manually remove it.*
  4. Open the printer door that allows you access to the printer ink cartridges or toner and look for any stuck paper. If the stuck paper is visible manually remove it.*
  5. Turn the printer back on. If you continue to receive a printer jam error try repeating the above steps again. If issue still persist and you see no paper that is stuck in the printer it's likely your printer is experiencing another hardware issue and i suggest contacting theprinter manufacturerfor additional assistance and/or repair.
Thanks!

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Request you to get it check with the engineer personally or their might be a piece of paper stucked somewhere in the corner. I tried the same and was fixed

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HP 1350 Says theres a paper jam and won't clear. All lights on.


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Repeat warning


Have you tried removing/re-inserting the ink cartridges??

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