Question about B&W Bowers and Wilkins Zeppelin iPod Music Speaker System

1 Answer

I have a blinking blue light. Is this also a power supply issue? My zeppelin is 2 years and two months old. I live in Austin. Where do I get it repaired? Thanks, Jim

Posted by on


1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points


    An expert that gotĀ 5 achievements.


    An expert whose answer gotĀ voted for 20 times.


    An expert who has written 20 answers of more than 400 characters.

  • Expert
  • 159 Answers

There are issues with the interface board, and the power supply board. if your unit has not been repaired by b and w, then contact your point of sale, advise them that there are known issues with this product relating to power supply and interface card and say that you wish this to be rectified which is what b and w do in the uk, my personal opinion is that this is done as a good will guesture which looks better than a recall. I do know that the blue lamp flash has been cured by the replacement of the cards, however when changing the cards b and w do check out the complete system, that would be my action

Posted on Apr 13, 2011


1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

a 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
New users get to try the service completely Free afterwhich it costs $6 per call and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.

Posted on Jan 02, 2017


Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

My Zeppelin won't respond at all despite a "soft" reset. The standby light is flashing, and it registers the iPod...but no sounds...any help? Brgds jf

1) if the light is flashing red then the problems is with the power supply.
2) if blue, when you say it registers the ipod, is it just charging or does the zepplin remote control show any communication to your ipod. (or does it just show that it is charging?)
3) try the rear input to see if that works, if it does, this would point to either your ipod or the docking arm.

if this is a z0/z1 or early z2 model, contact point of sale or b and w service as their are known issues with these models, (if you have not sent it back before, if you have sent it backbefore there should be a two year warranty on the product!)

hope this helps.

Apr 24, 2011 | B&W Bowers and Wilkins Zeppelin iPod Music...

1 Answer

When i dock my iphone to the Zeppelin (B&W), the red light is blinking and I cannot listen to music. The Zeppelin worked in the past, now not any more

the phpone gets its supply via the docking arm, the power supply board sounds like the problem b and w are aware of, contact your place of purchase or b and w service and they should repair this as the power supply boards are being upgraded because of this issue.

Feb 20, 2011 | B&W Bowers and Wilkins Zeppelin iPod Music...

1 Answer

I had the problem of the flashing red light repaired by the local dealer here in Cyprus. However, after three months a similar problem occurred, except this time it is a flashing blue light. Has anyone...

the unit should have had the new power supply unit fitted, however in cyprus I don't know if that was available. I believe in the uk that after the repair there could be up to a two year guarentee, however don't quote me on that. If I were in your position, I would go onto the b and w web site, advise them of the red light flashing (again) and ask them how the best way to resolve the issue. If the main board or the amplifier have gone falty, they can cause the issue with the red light, however if the replacement power board was not the 'upgraded type' then the problem will come back.

contact b and w, (I would make them aware that you know that they have problems with the original power supply boards.)

hope this is of use.

Jan 17, 2011 | B&W Bowers and Wilkins Zeppelin iPod Music...

1 Answer

Since iPod touch 3g has been updated to iOS 4.2 several issues with playing music via zeppelin (firmware 2.1): - music stops playing in the middle of a song, red led starts blinking - volume all of a...

send it back, flashing light is a power supply board problem, comes to light in all models except most recent z2 models.
return and it should be fixed by compamy foc .

Jan 08, 2011 | B&W Bowers and Wilkins Zeppelin iPod Music...

1 Answer

Whenever docked with ipod, the steady blue light on Zeppelin switched to the troublesome blinking red light. Does tis mean someting wrong with the contact/dock on zeppelin? How can we solve this problem?...

the red flashing light refers to the power supply board, either contact b and w service or point of sale to arrange return and repair. there is a mod for these power supply unit!
once this has been fixed they should check to make sure there are no other problems before returning, hope this helps.

Dec 26, 2010 | B&W Bowers and Wilkins Zeppelin iPod Music...

1 Answer

Recently, when I take the ipod off the Zeppelin, I hear this strange sound, not a hum, but higher in pitch, from the speakers, and when the blue light starts flashing like it's in standby the sound warbles...

there are issues relating to the older models, until the power supply board ahs been replaced and the unit tested, it is hard to say, b and w are fixing units because of the known problems, so check with their service desk.

Nov 26, 2010 | B&W Bowers and Wilkins Zeppelin iPod Music...

1 Answer

Will not turn on. have unplugged, plugged back into electrical outlet, changed outlets, etc. light blinks and becomes solid as always, but will not turn blue with switch although iPod is playing.

could be the arm or the interface or believe it or not the power supply, b and w should upgrafe the power board then look at any other issues you may have. contact their service, should be foc.

Nov 12, 2010 | B&W Bowers and Wilkins Zeppelin iPod Music...

1 Answer

The zeppelin no longer plays 2 ipods, it flashes a blue light when pressing play but no music.

the flashing blue light normally indicates the ipod is on pause. if the unit is not on pause, the problem could be the arm or the interface board, they power suppy could also be the old type, so suggest you contact b and w service if you have not already. (if there is an issue, ask them if your serial number has the updated or the problematic power supply unit!)

Sep 18, 2010 | B&W Bowers and Wilkins Zeppelin iPod Music...

1 Answer

Tv turns on w/pic then pic dissapears light blinks 4 times

I have the same issue, we've had to change our bulb three times in less than two years. now we have 61" expensive paper weight. Our current bulb is less than 6 months old. The TV is only 2 years old and like i said this is our third bulb.

the blue light blinks 4 times. you get sound. then a few minutes the the picture returns... then it goes out, and the cycle goes on.

A solution to this would be greatly appreciated.

Oct 08, 2009 | RCA HD61LPW165 61" Projection HDTV

Not finding what you are looking for?
B&W Bowers and Wilkins Zeppelin iPod Music Speaker System  Logo

95 people viewed this question

Ask a Question

Usually answered in minutes!

Top B&W Audio Players & Recorders Experts


Level 3 Expert

76649 Answers

Brad Brown

Level 3 Expert

16010 Answers

Andrew Taylor
Andrew Taylor

Level 3 Expert

15675 Answers

Are you a B&W Audio Player and Recorder Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides