Check fuses first. please rate as fixed if this solves you rissue. report back results.
VISUAL INSPECTION CHART
- Integrated control panel with or without tape player physically damaged, misaligned, any controls inoperative.
- Digital audio compact disc player physically damaged, misaligned, any controls inoperative.
- Radio antenna lead in cable, electric antenna or bodyphysically damaged or misaligned connections.
- Radio speaker mounting/speaker cones physically damaged, misaligned.
- Radio ignition interference capacitor or radio frequency interference suppression bond misaligned, unclean and no metal-to-metal contact.
- Mobile telephone transceiver; mobile telephone handset, mobile telephone microphone, mobile telephone transceiver holder cradle physically damaged, misaligned.
- Open fuses: fuse junction panel fuses 8 (5A), 12 (5A), 20 (5A), 22 (5A), 24 (5A) or power distribution box fuse 17 (20A).
- Open connectors.
- Corroded connectors.
Section 15-00: Audio Systems—Service
1999 Taurus, Sable Workshop Manual
DIAGNOSIS AND TESTING
Inspection and Verification
NOTE: Many customers do not understand the limitations of FM reception. Refer the customer to the Owner Guide for information about the limitations of FM radio performance.
Internal diagnostic examination of the integrated control panel, rear chassis unit and audio compact disc player should be left to the authorized radio service center. However, the automotive technician should be able to analyze and isolate radio reception conditions to the proper area or component causing the condition. All radio conditions can be isolated to one of six general areas:
Retrieving Diagnostic Trouble Codes (DTCs)
Using Audio System On-Board Diagnostics
- antenna system
- integrated control unit
- radio speaker system
- radio noise suppression equipment
- rear chassis unit
- audio communications protocol network
The audio system has on-board diagnostic capabilities and is equipped to check for every component available in the system even if this specific vehicle is not equipped with all components. A Diagnostic Trouble Code (DTC) will be set for the missing components. These DTCs can be ignored if the vehicle is not equipped with these components.
The battery must be fully charged for proper audio system operation. The ignition switch must be in the RUN or ACC position. Turn the system on, tune in a strong AM station and verify good reception. After an AM station is checked, tune in a strong FM station. The system is now ready to enter the diagnostic mode.
NOTE: Battery must be fully charged for proper audio system operation and self-test.
Enter Diagnostics mode by pressing SEEK DOWN button first and then pre-set button 3. Hold both buttons for five seconds. This will suspend all normal radio functions, retain the previously selected frequency and display DIAG.
NOTE: To perform diagnostics, press the appropriate buttons as instructed.
SYSTEM CONFIGURATION SELF-TEST:
Press pre-set button 1. This will check for connection of all possible devices and log the diagnostic trouble codes for any device that does not respond. The display will flash SELF while gathering the diagnostic trouble codes, then stop flashing when complete. To exit System Configuration Self-test, press pre-set button 1 again. To retrieve diagnostic trouble codes, press the TUNE UP button. This will display the diagnostic trouble codes if any exist. Continued pressing of the TUNE UP button will display the next diagnostic trouble code. Record codes and refer to the following table. To exit the Retrieval Mode, press pre-set button 1.
CONFIGURATION SELF-TEST CODES
No diagnostic trouble codes logged
No response from rear chassis unit
No response from tape deck
No response from bezel microprocessor
No response from compact disc player
No response from steering wheel controls
No response from rear seat control
No response from remote climate control
No response from navigation module
Read Only Memory verification failed
Remember, system configuration will test for all possible equipment connections. Inspect the vehicle to determine actual equipment installed.
Integrated control panel display test:
To enter the integrated control panel display test, press pre-set button 5. This check will light all segments in the integrated control panel. The system will automatically exit this test after five seconds.
Integrated control panel and rear chassis unit identification:
To enter this test, press pre-set button 3. This test identifies the software level of the integrated control panel and rear chassis unit. The integrated control panel is tested first, followed by the rear chassis unit. The completed test will exit automatically. For code identification, refer to the following table. The display will have two sequences of five codes each. The first sequence is for the integrated control panel, the second sequence is for the rear chassis unit.
Product Type Code
Product Variant Code
Software Version Level
Software Version Release
Software Version Patch