Question about Buffalo Tools HD-CE500U2 500 GB USB 2.0 Hard Drive

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My external hard drive shows up in my device manager and has all its updates, but it wont show up when i press my computer. ive been into hardware, checked for any changes, it the pc says it has found it but doesnt display it

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If you're using a desktop. try to plug to a different USB port at the back of the desktop.

Posted on Apr 07, 2011


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Hi Ted

It happens sometimes restart the PC if the it not solves the problem then foloow the below instructions.

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control panel admistrive tools,computer management,device manager scroll down universal serial bus controllers you should see a yellow question mark?
right click to reinstall drivers or
if you can see your usb but its not working
ports(com&lpt)right click update driver or
scroll to disk drives if you can see your drive + to expand right click you should see options to update driver,disable,uninstall scan for hardware changes. or
select properties you should see options in the general tab to troubleshoot,policies,volumes,driver and details under the driver tab you will have the options to check the driver details,update driver,rollback driver or uninstall
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The brand of your HD is Verbatim, so it should not show up as Toshiba in the Device Manager. Your computer is detecting another device.

Please do not rely on the Device Manager, you have to check the Disk Management instead. If the HD did not show up in the Disk Management, try connecting the HD into another USB ports of the problem computer. It could only be the USB ports of the problem computer is bad.

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Have a great day!

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Does the drive have a socket for external power?  or do you have a USB cable with 2 usb and 1 mini usb?
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External Hard Drive connected but hidden !!!

Connect it to your computer.
Right click on my computer and select Manage
On the left side click on Disk management.

Now on the right side, look around and see if you spot the external drive there.

What do you see there?

Also look into device manager, then look for anything with ! or ? yellow marks.

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Hello there !
You need to go to Admin Tools on control panel, then Computer Managment, and DISK managment, and see if you can assign a DRIVER letter for your particular device. that apart from other hardware issues can help you!
nice day!
Open Sky

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External harddrive

Sounds like a dead hard drive if 2 pc's won't recognize it.

Does it show up in device manager?
(Rightclick my computer click properties->hardware->device manager->disk drives...or click other devices instead of disk drives .)

Check for it in control panel->administrative tools->computer managerment->disk management too.
If it's not showing up get a replacement (assuming its under warranty).


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