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Are you using WMP or any third party players to play the dvds ?
I suggest you to check if the DVD region code is set to one (US) or not. If not, change it to one.
The region can only be changed five times, before its set permanently.
How do I change my DVD region?
DVD movies are encoded for different world regions, and your DVD-ROM drive must be configured for the appropriate region in order to play the DVD.
If you have DVD-decoder software installed on your computer, you can usually change the DVD region setting in the DVD decoder program. Follow the instructions in the program's Help file for changing the DVD region setting.
If you have a software or a hardware DVD decoder installed on your computer, you can use Device Manager to change the DVD region setting in your DVD-ROM configuration:
1. Click Start, right-click My Computer, and then click Properties.
2. On the Hardware tab, click Device Manager.
3. In the list of devices, double-click DVD/CD-ROM drives, right-click the DVD drive for which you want to change region settings, and then click Properties.
4. On the DVD Region tab, make the desired changes.
You must be logged on as an administrator or be a member of the Administrators group in order to change the DVD region.
Note that the DVD region for most DVD-ROMs can only be changed up to five times, and the number of changes still available is located on the DVD Region tab. If the tab shows that you can only change the setting one more time (Changes remaining = 1), you won't be able to play DVDs that use a DVD region that is different from your last selection. If you run out of opportunities to change the setting (Changes remaining = 0), contact your DVD-ROM's manufacturer to reset this value.
Also install DVD decoder as an issue with codec or DVD decoder could even cause the issue with DVD region code.
http://www.microsoft.com/windows/windowsmedia/player/plugins.aspx (Also applies to Windows 7)
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