Question about HP LaserJet 2550L Printer

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HP2550 problem:The attention light, the ready light and the go light stay on (not flashing). When I hold the Go and Cancel button down, the attention light and the ready light stay on (secondary light pattern). I have plugged the printer directly into a wall socket and no difference. I have removed and reinserted the cartridges and drum several times and no difference. Any ideas? Thanks.

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According to your "secondary" light pattern your printer has a Carousel motor error.
You've already power cycled it to no avail.
The next step is to get the motor replaced.

Sorry, I know that you didn't want to hear that.

Posted on Apr 07, 2011

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Use the following procedure to perform a network reset.
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2. Press and hold the Job Cancel button.
3. Turn on the printer and continue to hold the Job Cancel button for approximately 10 seconds,
but no longer than 20 seconds. During this process, the Attention light turns on.
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  1. Turn the printer off, and then turn the printer on.
  2. If the error message returns, turn the printer off.
  3. Perform a cold reset.
    1. Turn the printer on.
    2. Watch the control panel.
    3. When the memory starts counting, press and hold the green (Select) button.
    4. Continue holding the green (Select) button until the Ready, Data, and Attention lights flash once, and then stay on steady.
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  • I take it you are refilling the toner cartridge...
  • Switch the printer off.
  • Press and hold the green button on your printer and turn the printer on. You will see that the lights flash for a moment and then turn off. After a few seconds, the attention light will turn on followed by ready light and the green light. Keep pressing the green button. In a few seconds, the attention light and the ready light will turn off.
  • Push the toner rotate button while you continue pressing the green button. As you briefly push the toner button, you will see the light flashing. Release both the toner button and the green button.
  • Repeatedly push the red button (cancel button). Now all the working lights on the printer will turn off.
  • Open and close the lid of HP printer once. The light will start blinking.
  • Press the green button. Your HP toner cartridge chip will be reset.
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    Switch the printer off.

    Press and hold the green button on your printer and turn the printer on. You will see that the lights flash for a moment and then turn off. After a few seconds, the attention light will turn on followed by ready light and the green light. Keep pressing the green button. In a few seconds, the attention light and the ready light will turn off.

    Push the toner rotate button while you continue pressing the green button. As you briefly push the toner button, you will see the light flashing. Release both the toner button and the green button.

    Repeatedly push the red button (cancel button). Now all the working lights on the printer will turn off.

    Open and close the lid of HP printer once. The light will start blinking.

    Press the green button. Your HP toner cartridge chip will be reset.

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    This is a laser error. I found this directly from HP's website. Here's your fix:
  • Press the green c00224695.jpg (Select) button to continue.
  • Turn the printer off, and turn it on again.
  • Perform a cold reset.
    1. Turn on the printer.
    2. Watch the control panel.
    3. When the memory starts counting, press and hold the c00224695.jpg (Select) button.
    4. Continue holding the c00224695.jpg (Select) button until the Ready, Data, and Attention lights flash once, and then stay on steady.
    5. Release the c00224695.jpg (Select) button when the Ready, Data, and Attention light are on steady.
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  • If this message persists, contact an HP-authorized service or support provider. Please let me know if this helps you!
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    Hi There, Please follow the below steps to fix this issue :
    Action : 1. Press the green (Select) button to continue. 2. Turn the printer off, and turn it on again.
    3. Perform a cold reset : a.Turn on the printer. b.Watch the control panel. c.When the memory starts counting, press and hold the (Select) button. d.Continue holding the (Select) button until the Ready, Data, and Attention lights flash once, and then stay on steady. e.Release the (Select) button when the Ready, Data, and Attention light are on steady. f.The control panel will display SELECT LANGUAGE . g.Press (Down Arrow) button once. The control panel will display COLD RESET . h. Press (Select). The printer will perform a cold reset and then continue its power-on sequence. 4. If this message persists, contact an HP-authorized service or support provider.

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    You need to print the configuration page :

    => Power on the printer and makes sure it comes to the 'Ready' state.
    => Press and hold the Go button between 5 and 10 seconds until the attention and ready lights flash.
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    Hello,

    Please perform the following:

    Unplug the network Cable:

    Cold reset A cold reset changes most system parameters in NVRAM to the factory defaults. However, unlike NVRAM initialization, a cold reset does not reset the page count, the paper tray sizes, language, or formatter number.
    A cold reset also resets all the HP Jetdirect settings as well as the printer settings. Use the following procedure to perform a cold reset.
    1. Turn off the printer.
    2. Press and hold the Go button.
    3. Turn the printer on, and continue to hold the Go button for at least 5 seconds, but not longer than 15 seconds. During this process, the Attention LED turns on.
    4. Release the Go button.
      If both the Attention and the Ready LEDs turn on before you release the Go button, you must start the procedure again with step 1.
    The printer's LEDs begin cycling. The cold-reset process runs until completion, and the printer returns to the ready state.


    Network reset A network reset changes all network system parameters in NVRAM to the factory defaults. During the network-reset process, all button presses are ignored.
    Use the following procedure to perform a network reset.
    1. Turn off the printer.
    2. Simultaneously Press and hold the Go and Job Cancel buttons.
    3. Turn on the printer and continue to hold the Go and Job Cancel buttons for approximately 10 seconds, but no longer than 20 seconds. During this process, the Attention light turns on.
    4. Release the Go and Job Cancel buttons. The Attention , Ready , and Go lights begin cycling from front to back. After the network-reset process is complete, the device returns to the ready state.
      If the Attention and Ready lights illuminate before you release the Job Cancel button, start again at step 1.
    Now plug in the network cable and then wait for 5 mins.
    Then print a configuration page and check the IP Address.

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    Hello,

    Your printer is a dn model, which means it is duplex + network. Please unplug the network cable and perform the following:

    Cold reset A cold reset changes most system parameters in NVRAM to the factory defaults. However, unlike NVRAM initialization, a cold reset does not reset the page count, the paper tray sizes, language, or formatter number.
    A cold reset also resets all the HP Jetdirect settings as well as the printer settings. Use the following procedure to perform a cold reset.
    1. Turn off the printer.
    2. Press and hold the Go button.
    3. Turn the printer on, and continue to hold the Go button for at least 5 seconds, but not longer than 15 seconds. During this process, the Attention LED turns on.
    4. Release the Go button.
      If both the Attention and the Ready LEDs turn on before you release the Go button, you must start the procedure again with step 1.
    The printer's LEDs begin cycling. The cold-reset process runs until completion, and the printer returns to the ready state.

    Network reset A network reset changes all network system parameters in NVRAM to the factory defaults. During the network-reset process, all button presses are ignored.
    Use the following procedure to perform a network reset.
    1. Turn off the printer.
    2. Simultaneously Press and hold the Go and Job Cancel buttons.
    3. Turn on the printer and continue to hold the Go and Job Cancel buttons for approximately 10 seconds, but no longer than 20 seconds. During this process, the Attention light turns on.
    4. Release the Go and Job Cancel buttons. The Attention , Ready , and Go lights begin cycling from front to back. After the network-reset process is complete, the device returns to the ready state.
      If the Attention and Ready lights illuminate before you release the Job Cancel button, start again at step 1.

    Now connect the netowrk cable and wait for 5-mins. After that print a configuration page and confirm the IP address.

    - Nikhil

    Jul 09, 2008 | HP LaserJet P2015dn Printer

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