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Am not receiving some e-mails from known sources who confirm byphone that they are sending them . This for about ten days .Can you please advise?. Thanks Pete Squibb

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  • David Petry Apr 06, 2011

    Are you recieving somwE-mals and not others? Are you using high speed through Ethernet or o you require lan settings pugged n though phone line? What is your mail service?

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This reply is based upon my own experience.

First, I suggest you check your junk mail box. Sometimes, stuff ends up there for one reason or another...or no reason at all.

If that doesn't shed any light, contact your Internet Service Provider (ISP) and advise them of the problem, giving dates and email address(es) of the incoming mail. Sometimes, ISPs don't get along with each other and one will send mail originating from another ISP into the junk or blocked mail box. Should that be the case, tell your ISP in no uncertain terms, that you are paying for this service and that you want the email to be received.

It could also be a case of your ISP setting its spam filters too high, in which case you can ask that they be backed off a notch.

Finally, be absolutely certain that your correspondents do, in fact, have your correct email address. Actually, that should be the first thing you do.

Posted on Apr 06, 2011

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Posted on Jan 02, 2017

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