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This is in reference to a Staples SPL-TXC22A paper shredder. The ant-jam light comes on when a piece of paper is inserted, and it won't shred. If we hold the forward button on before inserting the paper it will shred and keep shredding until we take our finger off the button. I looked to see if anything was jammed in the feeder blades but it isn't. I swiped the entry slot with a q-tip but I really can't see much of anything. It seems like a sensor problem, but I can't see any sensors, even with a flashlight. There's no place I can see to remove the cover over the blades, so I can't really see down in there. Any suggestions?

Posted by Anonymous on

6 Suggested Answers

6ya6ya
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Posted on Jan 02, 2017

SOURCE: Fellowes Powershred 220C shredder.

i am not a service engineer of paper shreder

Posted on May 02, 2008

geemarie
  • 876 Answers

SOURCE: SPL 1506X Shredder

Have you looked for hidden staples in the machine. Sometimes they can be hard to spot.

Posted on Aug 01, 2008

  • 1 Answer

SOURCE: Have a Staples SPL-XC200d Paper

I have the same shredder, and was wondering where you add the oil and what type you use? Would mineral oil work? I lost the manual, and I can't find any info online. Did you resolve your issue with the "add oil" light?

Posted on Aug 27, 2008

  • 1 Answer

SOURCE: staples spl-710sh paper shredder stopped shredding

This exact thing has happened to my unit as well. Ive disassembled it to discover that 5-7 teeth on the gear that the motor drives have been stripped off. Unless the gear can be replaced (which is probably not worth the expense), then the unit is toast. Sorry. Good luck.

Posted on Nov 01, 2009

  • 1218 Answers

SOURCE: The shredder developed a jam. I removed the bin

Does the motor run??? even in reverse???
If the motor doeas not run at all it probably PCB. If the motor does run but the cutting mechanism does not turn then you probably have stripped/broken plastic gears... open and check,...contact Royal at 1-800-524-0799 for parts assistance.

Posted on Oct 28, 2010

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