Im troubleshooting for a non-technical colleague. No problems connecting to wired networks, however it shows "connected" to wireless networks (has connected to several open networks) yet the browser cant display anything, the usual cannot connect error. Wireless is turned on, the unsecured wireless network itself is open and working for other users near me.
From browsing online forums, wireless connectivity seems to be a common problem with the ee pc, can anyone offer guidance on what to try next? Taking it back to the store will be a waste of everyone's time!
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If you are connecting via wireless, the reason is usually because your router has lost its internet connection. Try switching the wireless router off, waiting 10 seconds and switching it on again.
Can you explain how you are trying to connect and if you can use any other computer successfully, etc.
please if u have a switch for the wifi connection on your laptop please put it on and should see the wifi on your taskbar also please check in controll panel then go to my network connections and see the wifi resides there if yes just right click and enable if not ther check device manager and check for nework devices if the wifi is enable and installed ...if not please installed by right clicking on it and using reinstall..
please let me know what happens
Is this a laptop on wireless
if so in the taskbar if she right clicks the internet then on wireless connections a page will com up
if there is wireless in range then she can highlight it then click connect.
If no wireless in range then on the left side of that page she will see something like refresh network list she may need to refresh a few times until a wireless will show then again highlight and click connect.
Let me know if this helped
Does she get wireless and then it disconnects or can she not get on.
If you would like to use wireless inernet, you have to have an access point nearby and that you know the authentication like the WEP or the WPA key, and you can get that from the network admin. click start > connect to > wireless network connection , then click on View wireless networks. click on the network you want to connect to, then click on connect. You should be able to connect after entering the passkey, or it automatically connects if the access point is unsecured.