Question about Hotpoint Ultima WF860 Front Load Washer

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Hotpoint WT960P Hi, My machine is just over a year old and the inside rubbers are going black and the smell is sometimes unbearable, there is also residue inside the machine door like a white slime. I use Persil and Ariel non bio. I do a 95 deg cycle but the smell is still there. It states in the book to leave the door open to eleminate smells but with a three year old son I cant. I had my last hotpoint machine for over 10 years and the rubbers didnt go black on it. I have made sure the pipes are straight and not blocked in any way I use my machine approx every other day. Anyone can help I would appreciate it. Regards, Andrea.

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  • dvpeace Aug 15, 2008


    My machine has the same problem - just over two years old - have tried to use products to eliminate mould - but to know avail. I am concerned that mould is growing in the machine - i think the only solution is to replace the rubber - but not sure if that can be done without someone who knows what they are doing



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ngfam1 here for you!
I am happy to be of assistance!

Her we go again!
Every week run your washer once with no clothes inside, and on hot water with a 1/4 cup of bleach! This will kill the mold and get rid of the smell.Just remember to make your next load WHITE CLOTHES , so if there is a drop of bleach still in it some where, that it does not put a white spot on your favorite clothing.
Hospitals use a mixture of 1/3 bleach to 2/3 water to disinfect! kills all even in your shower or bathe tube and leaves the groat white!!!

If you ever need service in the future!
Here is a good service that I recommend to my customers,
in our 65 year old appliance business! they answer 24/7
Not expensive!

A&E Factory Service
1-800-905-9505 -(IN U.S.A.)
They are open to make appointments 7days/24hours
A&E is factory authorized service for most brands!
Including warranty work!!!
They will help you, and all will be well!

Good luck!
You will be fine now!

Thank You
Bless you,ngfam1

Posted on Aug 26, 2008


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