Question about HP LaserJet 2840 All-In-One Printer

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GET DOC FEEDER JAM AND CANT SEE ANYTHING TO CLEAR - EVEN TOOK DRUM OUT AND CLEANED AREA. HELP

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Hi..

I will suggest you try reset the printer, follow the instruction below to reset your printer, if the problem still persist, replace the cable that connects the printer to the power outlet. If that did not still fix the problem, you will need to reinstall the driver of the printer, you can get it at HP web site.

1. Without turning the unit off, unplug the power cord from the back of the product.
2. Press and hold # and 6 keys.
3. While holding those keys plug the power cord back in.
4. Wait until the screen goes blank before you release those keys.
5. Follow on printer screen instructions.

If that did not fix the problem, try this,

  1. Unplug the power cable from printer while the printer is powered on.
  2. Press and hold OK and HELP buttons while plugging in the power cord. Wait for the screen to go black or blank before releasing the keys.
  3. Just turn on the printer and configure your printer new.

Posted on Apr 06, 2011

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Posted on Jan 02, 2017

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I hope this information allows you to resolve this issue. If you need further assistance, please post back with a comment to this thread.
If I've managed to answer your question or solve a problem, please take just a moment to rate this post....thanks!



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