Top light keeps flashing will not print checked connections. It always worked until today tried to print and just the flashing light.
Hi pmerriwether
One of your cartridges have a problem (is empty)
If you have replaced the black cartridge and still get the error replace the color cartridge aswell.
Regards
Go-Tech
Posted on Dec 16, 2008
Hi,
A 6ya expert can help you resolve that issue over the phone in a minute or two.
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The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
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Good luck!
Posted on Jan 02, 2017
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My DeskJet 694C does the same thing. Plus I get the message "This document failed to print". Does anyone else have this problem?
It started when I replaced a print cartridge. First I forgot to remove the plastic pulltab. But then I pulled it off and put it back in and light still flashed. Bought another new cartridge, light still flashed. Cleaned contacts with damp cloth as per HP website, lights still flashed. Is there anything else that can be done?
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