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Sounds like a bad print job stuck in a print spooler. Turn off copier. Go around to all computers that print to it and open the print queue. delete all print jobs. reboot each PC. Power up copier and see if it clears
Hi, Please perform the steps given below and check.
1. Press the Power button to turn off the product. 2. Wait 15 seconds. 3. Press the Power button to turn the product on again. NOTE: The product might go through a warm-up period of up to two minutes. The product lights might flash and the carriage might move. Wait until the warm-up period is complete before proceeding. 4. Try to print a self-test report. Refer to the steps on how to print a self-test report at the top of this document.
If the issue still persists perform the steps from the HP Web link and check.
No, you do not need 3 cartridges or anything like that. Some cartridges have chips. Yours do not. If the light keeps blinking it means that one of the electrical contacts on the cartridge has blown and now the printer doesn't recognize it. Try printing something, you will get a message "problem with color cartridge" or "color cartridge missing". That means that the printer doesn't recognize it. I suggest you buy a new one. Or, if you have an old one, try putting it in and see if the light still blinks.
I tried what phrek said ("
Pressing the flashing buttons simultaneously, evokes the printer to spit out an internal diagnostic page ..."), but after the diagnostic page printed out the printer worked fine again.
Thanks for the help, and hopefully things work out for the rest of you as well.