Question about Canon PIXMA iX4000 InkJet Photo Printer

1 Answer

After 4 years of light use my printer is offline and despite rebooting everything, changing all the cables, reinstalling the drivers, none of my pc's can see it. Any ideas please?

Posted by on

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points


    An expert that got 20 achievements.


    An expert that got 10 achievements.


    An expert that got 5 achievements.

  • Master
  • 1,179 Answers

You will start by reinstalling the drivers for your Canon printer, go to the Canon website.

Click their support/downloads button and find the drivers for your printer.


Posted on Apr 06, 2011

1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

My HP Envy 5530 has stopped printing it says it is offline. I've download software, I've checked everything. It has wifi linked up but still keeps saying its offline!!! Help

It appears it could be a software issue
If there is a cable connection to communicate the printer with the PC, connect them. The PC should be able to recognize it , erase the printer drivers and star installing from zero. Reinstall drivers and perform the wi-fi installation

Jan 07, 2017 | HP Office Equipment & Supplies

2 Answers

Hp laserjet 4000 printer always saying "off line" and not printing what could be the problem

Please Clarify, does it say offline on the printer itself or on your printer driver. If it says offline on the printer itself, normally pressing the go button should put it online. However, at the age of that printer the buttons could be dirty/worn out, I have had control panels fail quite often as of late. If it is saying offline on the computer driver then that is a whole different set of issues and I would need to know what operating system you are running.

Jul 20, 2014 | HP LaserJet 4000 Printer

1 Answer

Not recognized to my pc

Reboot the pc without the cable attached. When you have rebooted plug in USB cable. Is the printer listed in Printers on the PC, offline, disabled...etc? If not, add a printer. I don't know your PC or your OS?

Nov 15, 2012 | Canon MF4450 AllInOne Laser Printer

2 Answers

How to I correct "printer


Printer Offline cause if your printer isnot available like if your printer is installed in your computer oflaptop and the printer is not plug in or printer is off. that cause printer offline. right click and look for online and click thats it your printer is online now. if the printer is connected on the network and it is offline it means your printer or your pc is not connected on the network.

Thanks and rate

Apr 11, 2011 | Canon PIXMA MX310 All-In-One Printer

1 Answer

Says printer off line

Right click on the printer icon (Under control panel, printers) and un check work offline.

If it doenst print, check the cables and reboot pc..

disable any anti-virus / firewall and reinstall printer driver.

Apr 11, 2011 | Lexmark X73 All-In-One InkJet Printer

1 Answer

Hi I have a new brother printer and it was working fine. I have gone to use it again and it keeps saying the printer is offline...yet I have registered again and everything is the same. Help

check that the printer cable is inserted fittingly, on the computer and on the printer, if alright,change the port from which the printer cable is connected,am assuming it is usb. if still not responding, turn off the printer, reboot the computer, and turn it on, if it fails, unplug the printer from the computer and uninstall the driver. reboot the computer and reinstall, while installing, it may prompt you to plug it in. if it does not, do not worry, just plug the printer cable after the installation is through, the computer should recognize a new device and go on to auto install, if it does not, then you have bad usb port port or controller drivers. to be certain, plug any other usb device onto the port(s), if positive, buy a new usb card and install on computer and connect printer

Oct 17, 2010 | Brother MFC-7440N Laser Printer

1 Answer

My printer won't print. I checked it's status and it says "offline" how can I fix this? Cheryl

If this is an USB printer go to Printers windows and right-click the printer, make sure you dont have it on Pause or Offline mode.
If none of these apply, unplug the cable Power Off-On the printer.and plug it in again, this will make ur Device manager to reconnect to the printer.
After all that if problem persist then a reboot a driver reinstall might be required
Hope this helps

Oct 05, 2010 | Office Equipment & Supplies

1 Answer

Will not print.

Is the printer light on? Is the USB cable plugged in securely? Go to Control Panel --> Printers and see if your printer is listed. If its offline, right click on the icon and select "Use printer online".


If still it does not print, uninstall it completely and reinstall latest drivers. You will find the latest drivers on this website. Click on "Software & Driver Downloads" to proceed.

Jun 10, 2010 | HP DeskJet F380 All-In-One Printer

1 Answer

SHARP AL-2040CS offline after reboot

Official Sharp driver had set "use printer offline" setting in the printer properties context menu. After unselecting the "use printer offline", printer is printing again, even after reboot...

Jun 17, 2009 | Sharp AL-1540CS All-In-One Laser Printer

3 Answers

Re-installation of printer software won't complete

i'd say you may have a corrupted system file..had your computer tuned up lately?

Mar 28, 2008 | HP LaserJet 1020 Printer

Not finding what you are looking for?
Canon PIXMA iX4000 InkJet Photo Printer Logo

107 people viewed this question

Ask a Question

Usually answered in minutes!

Top Canon Office Equipment & Supplies Experts


Level 3 Expert

102366 Answers

old marine
old marine

Level 3 Expert

1973 Answers

Doctor PC
Doctor PC

Level 3 Expert

7733 Answers

Are you a Canon Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides