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I was given an appointment from 8AM to 12PM. It is1:15 & no one has called or come to service my machine. I am very displeased with this thoughtless & poor service. NO one called to tell me anything. Disgusted with your company.

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  • J Fullen Oct 13, 2012

    I have never been so disappoined in my life. People actually do work for a living and can not sit around and wait all day on SEARS! Appointment was between 1:00 and 3:00 pm! It is now 8:30 p.m. and guess what they are still not here. So do you want to reimburse me for my time??? This is ridiculous and will NEVER buy another product and will not recommend SEARS to anyone! So fed up and annoyed. People do have lives besides sitting and waiting around on SEARS!! They have not called me to say they are running late or anything?? Imagine that! I have called them 4 times for delivery and every time they will be calling shortly or they are enroute! Ha, are they coming from Nevada? Washington? Alabama? evidently not around Mississippi??? Will keep everyone updated so you will know how long it took them. By the way I was the #2 delivery on the list?? Really?


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They never come on time. What you should do is call up there speak to the manager and get real mean with them. You have to push them hard to get them to do anything right.

Posted on Apr 06, 2011

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