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I have a whirpool awg 345/4 integrated washer/dryer. it won't drain water and is displaying an error code e06. i've cleaned filter and checked hose is not twisted. could it need a new pump? can you advise further. thanks

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Hi from retired Englishman in SW France,

See if you can check the operation of the pump by following the relevant parts (in italics) of my (complete) guidance notes for checking both the drain motor filter and the drain motor ;-0)
--------------------------------------------------------------
If you are unsure where the filter is, it is often behind the front lower (kick) panel (or in some machines at the rear in an awkward position!) and most are held in by a round cover/knob. Sometimes the filter will not come out with the cover and you will have to persuade it to come out to play!

REMOVE POWER AND ENSURE YOU HAVE A WATER RECEPTACLE/RAGS TO SOAK UP THE WATER WHICH IS BOUND TO POUR OUT!
It's surprising what people have found in theirs! It is always worthwhile checking it on a regular basis.
Now- whilst the filter is removed it is normally possible to see the drain motor and ensure it is not jammed by a foreign object such as a needle or a toothpick. It should be able to be turned by hand/finger- the power IS OFF!
At this point it is also possible to test if the motor works. No clothes or water in the machine, select a spin cycle and put the power back on. You should be able to see the motor turning at some point, possibly straight away. If it doesn't work then the motor is malfunctioning!

Good luck!
John C

Posted on Apr 06, 2011

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The washer stops at 39 minutes on a regular wash cycle and the code OE is displayed


This fault code can mean that the pump is faulty as well as blocked, first of all check for a blockage and, if none is found then the likelihood is that the drain pump is faulty. Should you need it, the most common drain pump used on LG washers and washer dryers is this one.
On non-display panel models this fault code is denoted by the lights for 800, 500 and No Spin being lit or flashing.
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  • Check the drain hose for obstruction
  • Check the drain hose is not kinked
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  • Check the air chamber and pressure sensor hose
  • Check drain pump, normal resistance is 152-175?
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Water won't drain and it says oe


Hello & Welcome to FixYa

OE is a drain error and is displayed when the washer is unable to drain water. Please check the drain hose and drain pump filter for any clogs to clean the error. Please get back to me if you have any other questions.

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THe machine won't rinse. Displaying a "OE" symbol


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OE is a drain error and is displayed when the washer is unable to drain water. Please check the drain hose and drain pump filter for any clogs to clean the error. Please get back to me if you have any other questions.

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Won't finish cycle 21 F- flashing on panel


F21 error code is indicating that it is taking too long to drain water.

Your details indicate that you are using too much detergent or the wrong type of detergent and causing excessive suds. The drain pump can not pump suds out. The washer requires HE (High Efficiency) detergent formulated for front loading washers.

Cut back on the detergent and it will most likely operate correctly.

NOTES:
* After four (4) minutes the "Sd" error will be displayed, and then four (4) minutes later the "F21" error code will be displayed.
* Press STOP two (2) times to clear the display.

Possible Causes:
- Using too much High Efficiency (HE) detergent and causing too much suds.
- Using NON-HE detergent causing too much suds.
- Kink in drain hose
- Debris or foreign objects in drain pump filter.

The drain filter is located behind the lower access panel.

NOTE: Disconnect the power cord before removing the lower access panel and cleaning out the drain pump filter.

Remove the two screws (key#21) securing access panel. The filter cap (key#14) is removed by turning it counter clockwise. NOTE: Be sure that all the water has pump out before removing the cap. Have some large towels handy because there will be water coming out the filter/pump once you remove the cap. Check and clean the filter and remember to reduce the amount of detergent and the washer should perform as designed

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Hope helps (remember to rate and comment this free answer)..

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I cleaned the pump filter after getting sud error. now i get F 21 code.


Press the pause cancel button 2 times this should clear it. If it does not and the filter and drain hose are clear you will need to replace the pump.

F21 Fault Code Repair

LONG DRAIN
If the drain time exceeds 8 minutes the water valves turn off.
NOTES:
After 4 minutes the "Sd" error will be displayed, then 4 minutes later the "F/21" error code will be displayed.
Press PAUSE/CANCEL two times to clear the display.

LONG DRAIN
If the drain time exceeds 8 minutes the water valves turn off.
NOTES:
After 4 minutes the "Sd" error will be displayed, then 4 minutes later the "F/21" error code will be displayed.
Press PAUSE/CANCEL two times to clear the display.

1. Check the drain hose and make sure it is not plugged or kinked.
2. Unplug washer or disconnect power.
3. Check the electrical connections at the pump and make sure the pump is running.
4. Check the drain pump filter for foreign objects.
5. Plug in washer or reconnect power.
6. If the above does not correct the problem, go to step 7.
7. Unplug washer or disconnect power.
8. Replace the pump.


LONG DRAIN
If the drain time exceeds 8 minutes the water valves turn off.
NOTES:
After 4 minutes the "Sd" error will be displayed, then 4 minutes later the "F/21" error code will be displayed.
Press PAUSE/CANCEL two times to clear the display.

1. Check the drain hose and make sure it is not plugged or kinked.
2. Unplug washer or disconnect power.
3. Check the electrical connections at the pump and make sure the pump is running.
4. Check the drain pump filter for foreign objects.
5. Plug in washer or reconnect power.
6. If the above does not correct the problem, go to step 7.
7. Unplug washer or disconnect power.
8. Replace the pump.

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It will make a beep sound with HF light blinks when it gets on Rinse and spin and stops


Hi

Thanks for using FixYa. Error HF on Kenmore washer means that a water inlet problem has occurred. If after 30 seconds the control does not detect water entering machine and then valves will be turned off and the error code will be displayed. Press PAUSE/CANCEL twice to clear the display.

If there is no water in the unit:-

  • Make sure that both valves at the water source(s) are turned on all the way.
  • Check for plugged or kinked inlet hoses or plugged screens in the inlet valves
  • Check inlet valve operation.

If there is water in the unit:-

  • Check Drain pump operation
  • Pressure Switch Hose is in good condition and properly connected to Tub and Pressure switch.


However, it is also caused by a clogged drain filter.

Step One: Unplug Washer

Step Two: Remove front Panel from Washer

Step Three: Locate Filter Assembly(and be ready to soak up water with a towel)

Step Four: Remove Filter. It’s Gross. Check for some coins, socks, toothpicks,etc.

Step Five: Clean Filter

Step Six: Replace Clean Filter

Step Seven: Reinstall the Front Panel. Run load of clothes.

Please do rate the solution and revert for further assistance.


Thanks

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LG themselves have some information on this error code..

http://lgknowledgebase.com/kb/index.php?View=entry&EntryID=6273

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