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When i try to print the paper keeps getting caught up

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The rollers are worn or dirty. Clean or replace rollers according to manufacturers directions.
replace printer

Posted on Apr 06, 2011

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My Canon IPF 9000 keeps tearing up the paper when loading, especially the thinner stuff, it gets caught up under the ink carriage and then bunched up and then I have to switch the whole thing off and...


Use only the recommended printing paper in your printer or else the rollers will chew them off and cause more harm.
A thin paper can move off with the roller unlike a thicker one as the gap in the roller is set for the printing paper.
So please check this out.

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More likely especially if the paper was pulled out backwards, that the paper sensor just before the platen roller is bent or broken. When you pull paper back up thru the feeder it gets caught on this sensor tab and it gets bent, holding it up just like a paper scrap would. If it's broken or you can't locate it to bend it straight, you will need a shop to repair your printer.

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1 Answer

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You know what I would try, look in the fuser unit and see if any paper ripped off and got stuck in there. Wait until it's cooled down, but usually if you have to pull paper of of there, little pieces can get caught in there. Also, you may have a full sheet in there, I've had people leave and entire sheet in the fuser all scrunched up and the machine print fine for another 100 prints and then have an error and the paper coming out looking like it almost caught fire.

That's where I would look first if there isn't anything in the print path under the toners, etc.

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