Question about Dell 3100cn Laser Printer

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Dell 3000cn drum cleaning?

Can the drum on a 3000cn laser printer be cleaned if so with what and how. is drum delicate. Is it worth the effort. I am getting a stream of color dots on the right and left side of my outputed page. what should i do?

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  • Tim Babcock
    Tim Babcock May 11, 2010

    The drum cleans itself. Usually they have a cleaning blade on them which can wear out after useage.



    It could be something else going on as well. After printing if you look at the drum is that any toner on it?



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Do not try to clean the drum. The drum and its asociated cleaning blades and other parts, are COMSUMABLES that have a certain useful lifespan, the same as batteries or automobile brake pads. When smudges appear on the drum, it and the associated parts are at the end of their useful life. Order a new IMAGING DRUM KIT from www.dell.com

Posted on Aug 06, 2008

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Hello,

Please refer to this tip I wrote about how to go about this for another printer in the same category as yours.

Your manual should give you information on how to disassemble the printer as much as possible.

Regards,
Worldvet

Posted on Aug 06, 2008

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You should change the drum of your laser unit.

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Have you tried a new toner cartridge? There is a couple possible culprits.
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1 Answer

I have a dell 3000cn. the printed page comes out with a white vertical line 2 cm from the right margin 'deleting' some of the text.


This problem should be easily isolated to the imaging drum unit. My bet is that there is debris in the laser writer path blocking the beam's path and ability to form the image. Try removing the drum unit and blowing the machine out with some canned air. If this doesn't work I would have it serviced.

Mar 23, 2010 | Dell 3000cn Color Laser Printer

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Dell 3000cn color printer - black/grey line down right side of page. Is it the drum? How to check drum?


Sounds like the black drum. You can't get the part from anyone but Dell so be prepared for the cost. It also requires some disassembly to install on my Dell 5110cn so yours most likely will also.

Jan 27, 2010 | Dell 3000cn Color Laser Printer

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Error 010-397 restart printer


I would Hold down the "Menu" and "Cancel" Button then for "Reset Printer" ,Turn Off the Printer remove the cartridges then reset them again. Along with the Drum Unit. Something is Not Seating properly
start thier first.
If I could be of further help or your in the CT area then contact us:
http://www.copierspluswwllc.com

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1 Answer

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Dell 3000 CN has no printheads, printheads are on inkjet printers, this is a color laser.

On a laser there is nothing that you can clean with a software.

If printer is not printing replace toner cartridge or try reinstalling drivers.

If printouts are dirt, then the printer must be manually be cleaned inside, see Clean your laser printer safely with these tips

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switch off the printer then switch on again whilst holding the UP and DOWN menu scroll buttons simultaneously.

Then you can go to a TEST PRINT area and print off pages of idividual colour.

If the streaks appear on ALL prints its likely to be the laser unit. If the streaks only print on the COLOUR sheets ( not BLACK) then the problem lies with the drum or the transfer belt.

Remove the drum and turn it manually with the gog at the side and give it a clean with a soft LINT FREE cloth, do the same for the transfer belt and then you may have to run a few test prints to get it all reprimed but you should be OK.

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