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I have an HP Zt1130 notebook computer. Works fine except for the cd dvd combo drive. It spins but does not read any media. I think I need o replace it.

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  • Daniel Wakefield
    Daniel Wakefield Apr 06, 2011

    How long have you had the computer? Do the cds work in other computers or devices? Have you tried music cds and data cds (like a game)

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  • 1,381 Answers

Hi deej20032
Yes , your device is defective but replacing it is not difficult and not expensive .
If you don' t have a manual for servicing your device , you can download it from here :
http://h10025.www1.hp.com/ewfrf/wc/manualCategory?product=73238&cc=us&lc=en&dlc=en&product=73238&tmp_track_link=ot_search

Posted on Apr 06, 2011

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  • Expert
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Wait.....Before you try to replace the cd/dvd burner ....

(If you have files that are really important then you need to transfer them to a flash drive or a usb drive)

Cause this kind of thing happens to the os system when it bugs out.... then you wonder where the bits did your drive goooo...

the windows that occur these problems are mostly vista and seven so far ....never really happened to me on xp...

But one way to check for sure is to go into the bios of the pc and see if the hardware is detected ....To get into the bios should be del or F2 ( press one of these buttons at the begin of boot )..... when you get in the bios look for the hardware list (i'll see the floppy disk has well...) and if it is detected on the hardware list on the bios then follow one of the methods

Because what you're going to perform is either a system restore or complete a re-installation of your current copy of windows....

Posted on Apr 06, 2011

  • Bernard Cenatis
    Bernard Cenatis Apr 08, 2011

    I am telling you the way to check the device so you would not have to buy a new cd/dvd drive....
    Now if the drive shows up in my computers or computer then you need a new drive but if the drive do not show in my computer or computer then the drive is still good .... its just the os system ....what you have to do is beat the computer with your skills ... i bet the cd will play when you turn on the pc because the os system is not running at that every minute so you can re-install the windows ..... trust me

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Posted on Jan 02, 2017

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1 Answer

HELP MY COMPUTER WONT READ ANY CD'S EXCEPT A DVD,, WHAT IS THE PROBLEM?? ANY HELP


hi

you have either one of these ..

5187-5619 = DVD-ROM/CD-RW combination drive - 48X CD-R write, 32X CD-RW rewrite, 48X CD-ROM read, 16X DVD-ROM read

EL436-69001 = 48X DVD-ROM CD-R/RW optical drive - 48X read, 32X read, 48X read, 16X max write speed

make sure you buy CDs or DVDs which are speed compatible to your optical drive or COMBO drive speeds

if you are busying compatible speed CD media, then take some compressed air (can) and clean the drive bay and inside the optical drive area, to dedust it .


go to this site and review all the related sites .. read carefully and try to figure out what the possibility (issue) is .
http://h10025.www1.hp.com/ewfrf/wc/documentSubCategory?tmp_rule=15887&tmp_task=solveCategory&lc=en&dlc=en&cc=ca&lang=en&product=431075


if ALL this fails, you may have to replace the DRIVE itself

i hope this helps

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...see if the laser lens not dirty and working fine...sometime if the laser lens can read the disk then the motor stop working...and in the information screen LED say "NO DISK"...

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I can burn cd's but not dvd's


Hello Rfd832,
What I see from the description is that the drive is a combo drive. Combo drives are CD-RW and DVD-ROM drives means
CD-RW = Compact Disk-Read Write
DVD-ROM = Digital Versatile Disk - Read Only Memory
so these drives can read and write CDs but can only read DVDs (Cannot write or burn DVDs)
If you want to be able to burn DVDs then you need to have DVD RW drive (either DVD+RW or DVD-RW)

You said that you are able to burn DVDs on other computer so please check the label on the DVD drive.. it should be DVD-RW/DVD+RW drive


Hope that helps.. :)

Thanks and Regards,
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It's pointing towards a hardware problem. You can try updating your drive's firmware.

Check HP's support page to see if they have one available.

If not you can check the device manager details of your drive and find one floating around the net, I'm sure.

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Hi, If your Dell 1525 has got a CDROM drive or CD Burner/Writer then you can only Read and Write the CD's

But if you got a DVD optical Drive then you can Read CD and DVD too...

If you need more clarifications on the same, pls send me the Service Tag of your computer. ( you can find it underneath the laptop)

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It seems that what you have is a combo drive only :(
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Types of Optical Drives and CD/DVDs
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NOTE: Some of the optical drives listed may not be supported by your computer. The listed drives are not necessarily all of the supported optical drives.

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  1. Ensure the Drive is seen in MY Computer
  2. Try removing the upper and lower filters per this article: http://support.microsoft.com/kb/314060
If the drive is seen in BIOS and in MY COMPUTER, but will not read any media after running the microsoft fix and rebooting, then replace the drive.

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Hello GeneMat,

I am Romeet,i will try and help you with this problem.Seems it could be an issue with the Combo DVD Drive's Driver Software or Firmware.

Try This:

From your Desktop:

Right Click " My Computer" Icon and select "Properties"

Go to "Hardware" Tab and select "Device Manager"

Under Device Manager, scroll down to the "DVD/CDROM Drives" menu and click on the plus ( + ) Sign next to it

Right Click the Drive name eg " Toshiba DVD-R TSST 2313" and select " Uninstall" Click yes to any prompts and restart your Laptop.

After rebooting, Windows XP should pick up the drivers again, so wait a while for it to complete and until it notifies you that " Windows successfully completed installing your new hardware" or something to that effect and then try using the software cds again

Best of luck!

Regds
Romeet

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