Question about Canon Rebel XT / EOS 350D Digital Camera

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I have a camera Canon EOS 350 D and I am trying to download photos to my new computer with Window 7. I installed the original software but it is impossible to download (no compatibel device). Can you help me, please? Thanks Pedro

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  • kakima Apr 06, 2011

    Have you considered NOT connecting your camera to your computer? The best way to download pictures from your camera to your computer involves removing the memory card from the camera and plugging it into a card reader (either built-in to the computer or connected via USB or FireWire). This is likely to be faster than connecting the camera to the computer, and won't run down your camera's batteries.

    Once the card is plugged in, it will appear to your computer as a removable drive. You can use the operating system's drag&drop facility to copy pictures from the card to the computer's hard drive, the same way you copy any other files. Or you can use Canon ZoomBrowser or any other photo cataloging program.

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If the camera software loaded and is working with Windows 7 then you can ether purchase a memory card reader or try to update the camera firmware.

Going onto the Canon site search through the updates to find your camera model (it'll be there) and download the updates to the camera firmware. Normally you download to the camera memory card then place it back in the camera and upload the new information to the camera.

In theory it works like a charm but sometimes the advanced computer programing just is not compatible with the cameras and that's why I suggested getting a memory card reader. The computer loos at this as an external hard drive, make a folder in "My Documents" open the files from the memory card copy and then paste them in the new folder.

The camera software can open them and you can continue along as normal.

Posted on Apr 06, 2011

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