Question about Garmin GPS

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My garmin quest is constantly searching for satellites, but it never acquires them.

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  • yadayada
    yadayada Apr 06, 2011

    Then it is defective.

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If you are in any open area it should acquire a satellite almost immediately or in less than a minute. I suggest you contact Garmin to have it sent in for repairs. Garmin's website is www.garmin.com go to the top right of the webpage and click on My Garmin. If your already registered on the website then put in your info if not then create an account. After that look up support and either call Garmin or Email Garmin for repairs.

I hope this helps you out if it does please give me a Yes on the page you are reading this response on. Thank you.

Posted on Apr 06, 2011

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Posted on Jan 02, 2017

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While driving Garmin Nuvi 250 constantly loses satellite signal. The screen says that it is aquiring a signal. It is also constantly refiguring the route.


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  • If your unit is trying to acquire satellites for the first time, it may take longer than normal to establish an initial position. If the unit is powered on and outdoors with a clear view of the sky this should not take more than 3-5 minutes.
  • If your unit has not been used for an extended period of time (more then a month), it may take 3-5 minutes to acquire satellites.
  • If your unit is indoors, it may not acquire satellites. Even standing next to a window indoors will block a majority of the sky which is needed for a device to locate and lock onto a satellite signal.
  • If you have just finished updating the software in your unit or you have performed a master reset, your unit may take 3-5 minutes to acquire while outdoors as the data that is used to locate satellites may have been erased.
  • If your unit has traveled over 500 miles while turned off or not tracking your travel, it may take 3-5 minutes to acquire even in ideal conditions.
  • If your vehicle has a protective coating on its windshield or electronic devices which interfere with the unit receiving signal, your unit may need an external antenna* in order to acquire satellites.
    • If you suspect this to be an issue, try taking the unit outside of the vehicle with a clear view of the sky for 3-5 minutes so that the unit can acquire satellites. If your unit loses satellites once moved back into your vehicle you will most likely need an external antenna*.
If your unit is still having trouble acquiring satellites, please ensure that it has the latest version of operating software by using our WebUpdater program. Once your unit is updated please allow the unit to acquire satellites outdoors in a stationary position with a clear view of the sky.

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1 Answer

My Garmin quest unit has stopped acquiring satellite signal. All other functions appear normal.


I had a similar problem - and was told that the issue was with the satellites not the unit and that it would be ok in a couple of days. Mine is now working OK again.

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Hi,
use the web-updater at garmin
or update the firmware at garmin,
turn WAAS on

turn GPS signal off
go outside after the update
turn GPS signal back on ( takes upto 15 mins to locate satelites )

should be good

Regards
Richard.

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I would return it to Garmin for service.

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You can find a discription how to reset the GPS here (http://www.elsinga.net/quest-first-aid).

I've already tried it and all the suggested solutions like discharging the battery, changing the date, ... , but it diden't help.
littletramp on worldtrip

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