Question about Velocity Micro Cruz Reader R101 Tablet PC

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My Cruz R101 does not seem to take a charge. I can turn it on with it plugged in. If I unplug it while it's on, it will immediately shut off. When I plug in the charger (when the unit is off) the light flashes red/orange continuously. It doesn't charge the battery. I'm not sure if there is an issue with the reader or the charger? Any help would be greatly appreciated as I received this as a gift only 4 months ago.

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  • Velocity Master
  • 45,018 Answers

The tablet battery may be unable to charge/recharge.

Posted on Jul 16, 2017


6 Suggested Answers

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Posted on Jan 02, 2017

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SOURCE: Just bought a cruz reader

Before you can communicate with your computer you must run CruzSync from the desktop. There are some driver files that must be sent from cruz to point the way to the reader. After you do this it should connect every time. Some time you will have to pull the USB out and put it back end, especially if the reader or the computer has just woke up from a sleep or hibernation mode. ZumoDrive is the account you must set up when you click or press on CruzSync to make all of this happen. Hope this helps

Posted on Jan 02, 2011

  • 242 Answers

SOURCE: How do you restor you

The easiest way to restore the Cruz Reader to factory defaults is to update to the newest firmware which can be downloaded from here. The instructions for doing the upgrade are also explained on the link above.

This will revert everything back to original condition leaving any information on the internal and external memory cards intact. If you are looking to clear those as well you can do so by formatting the cards by going to Settings->Storage (might say SD card)->Unmount->Format. You can also take the cards out and put them in your computer and use the computer to format them.

The process is pretty of upgrading the firmware is pretty simple even though it might be intimidating. Let me know if you have any more questions

Hope this helps


Posted on Mar 13, 2011

  • 34 Answers

SOURCE: My Android Cruz Reader R101

This sounds similar to something that happened when I tried rooting my android phone. If it's the same thing, that means you will need to go to recovery mode and install an package that you can find somewhere online for it. It's because the code for what's supposed to happen after that screen is overwritten and it doesn't know where to go.

Posted on May 06, 2011

  • 689 Answers

SOURCE: My Velocity Micro Cruz Reader

press power button in for about 6/7 seconds then start again,should reset.Otherwise corrupted installation ,,re-installl OS.

Posted on Jul 15, 2011

  • 37 Answers

SOURCE: if i try to root the cruz ereader r101 and it

Yes. Flashing the ROM does the same thing as updating your firmware. You are simply updating your firmware to one that isn't the original. All you do is load up the file from the velocity website onto your SD card and flash and you will be back at the standard ROM.
I suggest Macho ROM or JGM if you want the android market. Both run overclocked if you so choose which is much faster. JGM also has a vanilla rom (and there is and improved vanilla rom) which gives the tablet bare-bones applications if you want it to be just a reader. I would follow the method for flashing jgm. It lays out how to set up app2sd and all that. allows you to download apps that are not found in the market or whatever after you have rooted. Simply search the name of the app and put .apk at the end. Be careful as you can get malware from this. This method breaks copyright laws as all apps on it are offered for free and I only suggest it to download apps that are free on the market...

Posted on Nov 14, 2011

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My cruz wont turn on after i reset it?

Most tablets are still in the factory settings so if u have a professional to look at it he might be able to turn it on and u could then have him look at the charge thing.

Jan 20, 2014 | Velocity Micro Cruz Reader R101 Tablet PC

1 Answer

It wont turn on

When a tablet is completely dead you will need to charge it from a wall plug and not a computer. Also try holding the power button for 20 seconds, it is possibly frozen.

Feb 01, 2013 | Velocity Micro Cruz Reader R101 Tablet PC

1 Answer


To update the firmware you can follow the directions here

I used a similar method when I had my Cruz Reader R101. This process is called "side-loading"
You will have to download a file to your computer (not your tablet), remove the SD media card from your cruz, then transfer the downloaded file from your computer to it, then replace the SD card to your cruz.

Also you can download the user manual here which shows how to remove the card, and this is a great reference to keep on your reader. For example, page 14 shows how to transfer files to and from your reader. Good luck!

Jul 21, 2012 | Velocity Micro Cruz Reader R101 Tablet PC

1 Answer

Will a usb charge the cruz?

As far as I know the 101 does not support USB charging just the DC in jack works for charging it. Most smaller tablets do not support USB charging. I have a Acer Iconia as my personal and i doesn't do that. I can't say it is missed. I only have a 5-6 hour battery but can plug in any time to charge without having to have a pc or laptop running.

Mar 21, 2012 | Velocity Micro Cruz Reader R101 Tablet PC

1 Answer

I was using my cruz when the screen went black! it was a full battery too but now it wont turn on at all....... need help to fix it b/c i love my reader. is there a place or some trick to get it to turn...

This is a "solution" that has worked for a number of similar problems. Try it at your own risk; if at all possible, contact Velocity for warranty support.
1. Place a towel on a table and put the Micro Cruz face down on the towel. 2. Slide a tiny flat head screwdriver around the edge of the back to remove the paneling. 3. Unplug the battery for 5 seconds, then plug it back in. 4. Boot up your Micro Cruz
This is a common solution to the symptoms you described, but you may find you have a more serious issue due to the fact you were using it and it unexpectedly shut off.

Sep 12, 2011 | Velocity Micro Cruz Reader R101 Tablet PC

1 Answer

My velocity micro cruz won't turn on

Hold down the power button - even after the shut down message for a minute or so - then restart.

Jul 02, 2011 | Velocity Micro Cruz Reader R101 Tablet PC

1 Answer

Hi, my reader is saying "android.process.acore has stopped" Force closing won't work. I know firmware update via zip file is available but it's midnight here and I don't have an sd card handy....

Sorry to hear your are having issues with your Cruz Reader. I have a Cruz Reader R101. Unfortunately you have to update via the SD card for the Cruz Reader. It doesn't do a firmware update from the USB cable.
If you don't want to try and update it now you could also try to just restart it. If you can't get it to restart normally you can remove the back cover and unplug the battery, then plug it back in.

Apr 25, 2011 | Velocity Micro Cruz Reader R101 Tablet PC

1 Answer

It will not turn on. and when i plug in to charge, the green light will not turn on.

It sounds like the hardware is damaged. I would try to return in through your warranty.

Mar 01, 2011 | Velocity Micro Cruz Reader R101 Tablet PC

2 Answers

I turned the Cruz Reader off and I can not get it to turn back on. I tried to charge it but no light will come on. Any suggestions?

Taken from Velocity Micro Support Center:
What should I do if my Cruz device will not turn on?

If your Cruz device will not turn on or freezes, follow the steps below to resolve this:
  • Locate the Cruz RESET location between the Power Button and mini-USB port.
  • Using the straightened end of a small paperclip, insert it perpendicularly into the RESET hole and hold for 5 seconds.
  • Turn on your Cruz
If the steps above do not allow you to power on again, then continue with the steps below:
  • Remove the Cruz from the charger and eject the External SD card.
  • Place the Cruz face down on the desk, starting at the External SD slot, pull off the back cover of your Cruz.
  • In the lower left corner of the back of your Cruz, locate the battery power cable. Unplug the cable and replug it again.
  • Return the back cover to your Cruz and snap it into place.
  • Re-insert your External SD card and power on your Cruz.

Jan 02, 2011 | Velocity Micro Cruz Reader R101 Tablet PC

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