Question about HP LaserJet 2840 All-In-One Printer

1 Answer

I have a new computer with Windows 7. Now I can't save my scans as pdf-files. How to solve this?

Posted by on

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points


    An expert that got 20 achievements.


    An expert that got 10 achievements.


    An expert that got 5 achievements.

  • HP Master
  • 1,915 Answers

Here are the instructions for installing in compatiblity mode

This should allow you to install the entire suite and have it work properly.

Posted on Apr 06, 2011

2 Suggested Answers

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.

Posted on Jan 02, 2017

  • 3344 Answers

Creating Customers For Life

    Verified Fixya Pro

    SOURCE: use to be able to scan a document and save as a

    you need to use the driver for win 7. If you have already installed the software using the installation cd, you need to uninstall it first before using the win 7 driver by going to start menu > programs > lexmark 5600 series > tools> uninstall. Then reboot pc. Check the version of your operating system. Right-click on My Computer and choose properties to see if you have a 64-bit or 32-bit OS. Download the proper driver package by going to this link: . download cj5600Win7en64.exe is for 64-bit OS. or download cj5600Win7en32.exe for 32-bit OS. install the sw and try scanning again. Hope this helps.

    Posted on Mar 09, 2010

    Add Your Answer

    Uploading: 0%


    Complete. Click "Add" to insert your video. Add



    Related Questions:

    1 Answer

    Can not scan pictures- says operation could not be completed (error0x00000015) the device is not ready


    Your product released before Windows XP, Windows Vista, or Windows 7, and HP has not released drivers that support scanning for your product.
    You have not installed the available HP software that includes scanning.
    You are troubleshooting a scanning problem and need a quick workaround until you resolve your issue.

    Windows XP
    Follow these steps for the Windows XP operating system.
    Scanning with Paint
    To scan a document using Paint in Windows XP, follow these steps:
    NOTE: Before you begin, make sure that the product is connected to your computer.

    Click Start , point to All Programs , point to Accessories , and then click Paint .
    Click File , and then click From Scanner or Camera .
    Make any desired setting changes.
    Click Scan .

    Video of scanning with Paint
    The following video demonstrates how to scan with Paint.
    If you have trouble viewing the video or to view the video in a different size, click here to play the video on YouTube .
    Features available with WIA drivers
    The following scan options and file types are available when you scan with WIA drivers:
    Scan Options
    Color picture
    Grayscale picture
    Black and white picture
    Black and white text
    Custom Settings

    Contrast or Brightness adjustment
    Resolution (75 - 4800 dpi, within the limits of the scanner model)
    Picture type (Color, Grayscale, Black and White)

    Supported file types
    .bmp - Bitmap Image File
    .jpg - JPG Image File
    .tif - Tagged Image File
    .png - Portable Network Graphics File
    .pcx - Paintbrush Bitmap Image File
    Experiencing Scanning Errors?
    If you experience an error during scanning, try these general scan troubleshooting steps (c02114802) (in English).
    Perform the following steps if you are unable to scan directly from HP Solution Center in Windows XP.

    Click Start , and then click My Computer .
    Double-click Local Disc (C:) .
    Double-click Program Files .
    Double-click HP .
    Double-click Digital Imaging .
    Double-click Bin .
    Locate and double-click one of the following files. You will only have one to choose from.
    This will launch the HP Scan application.
    Select New Scan , and then change any desired settings to the scan.
    Click Accept to save the scan to the desired location.
    Follow these steps if you need to save the scan as another file type, such as a .PDF:
    Right-click the recently saved file to open it in another application, such as Microsoft Word.
    Save the new scan as the desired file type.

    Jul 21, 2011 | HP Photosmart C4150 All-In-One InkJet...


    Scan multi-paged document and create a single PDF document

    1. You need to install a PDF printer driver on your computer first.
    There are quite a few freeware PDF writer programs on the Internet you can download one such as CutePDF.
    To download CutePDF printer driver (freeware) click on this link :-

    2. Using your computer SCAN the first page then click on File - Save the image as a jpg file Eg. image1.jpg

    3. Repeat the scan the next page and save the image file Eg. image2.jpg

    4. Repeat step 3 for the other pages.

    5. Close the scanner when finished scaning.

    6. Open a Word document then place each image file on a new page in the Word document

    7. Save the Word document if you require but not needed.

    8. Click on File - Print then select CutePDF printer (or your PDF printer driver) and save the PDF file. This PDF file will contain the multiple pages of the scanned pages.

    on Jul 07, 2011 | Computers & Internet

    1 Answer

    How to scan multiple pages in one pdf in hp 5300c scanner

    To do this will take a few steps.

    1. You need to install a PDF printer driver on your computerfirst. There are quite a few freeware PDF writer programs on the Internet youcan download one such as CutePDF.
    To download Cutepdf PDF printer driver (freeware) click onthis link :-
    2. Scan the first page then click on File - Save the image as a jpg file Eg. image1.jpg

    3. Repeat the scan the next page and save the image file Eg. image2.jpg

    4. Repeat step 3 for the other pages.

    5. Close the scanner when finished scanning.

    6. Open a Word document then place each image file on a new page in the Word document

    7. Save the Word document (not necessary).

    8. Click on File - Print then select CutePDF printer (or your PDF printer driver) and save the PDF file. This PDF file will contain the multiple pages of the scanned pages.

    Jul 07, 2011 | HP ScanJet 5300C Flatbed Scanner

    1 Answer

    I bought a new hp computer with Windows 7 OS. My hp Officejet 7310 now will not scan. The HP Solution Center that was downloaded with the HP Officejet All-in-One series Windows 7 driver disc (new, just...

    A full feature software and driver package for Windows 7 is not available for your product. However, the Windows 7 operating system installed on your computer contains a basic driver solution for your product. With the basic driver, some of the advanced product features are not available. You can print from a software program, and import and view images on a memory card, if your product has a memory card slot. With this basic driver, the buttons on the product do not function and some of the advanced product features are not available. How to Scan a Document in Windows 7 By Greg Harvey The Windows Fax and Scan utility enables you to scan documents and pictures. Before you can scan documents and pictures, you must have a scanner installed on your computer. Your scanner must be listed in the Devices section of the Devices and Printers Control Panel window.

    To check to see if your scanner is properly installed, open the Device Stage. Choose Start?Devices and Printers. If Windows doesn't automatically find your scanner, you can manually add it in the Devices and Printers window by clicking the Add a Device button in the toolbar and following the wizard's commands.

    1. Choose Start?All Programs?Windows Fax and Scan.

      Windows 7 opens the Windows Fax and Scan window.

    2. Click the Scan button in the Navigation pane, then click the New Scan button on the toolbar.

      The New Scan dialog box for your scanner opens.

    3. Use the settings on the right to describe your scan.

      By letting the computer know what you're scanning, its color profile, and the type of file you plan to create, you enable Windows Fax and Scan to create the highest quality scan.

    4. Click the Preview button to see what your document will look like.

      Make any last minute changes.

    5. If you're happy with the preview, click the Scan button.

      Windows scans the document and presents you with an image of your document.

    6. Click the Save As button and complete the necessary information.

      Enter the filename, the type of graphics file you want saved, and then click the Save button.

    To automatically forward the document you've just scanned as an attachment to a new fax message, click the Forward as Fax button.

    The scan feature in the Windows Fax and Scan utility is set primarily to scan text documents. If you want to scan a photograph or other graphic, you're better off doing that directly within the Windows Live Photo Gallery.

    Read more:

    Nov 15, 2010 | Computers & Internet

    1 Answer

    Re: Canon 8600f scanner. How do I get this to file in jpg rather than pdf? How do I control scanned picture size? I get a full page (8.5" x 11.0") with a real size scan on top. Peter

    My cannon 8600F was ori=ginally connected to my old laptop & I could scan any document and save as a jpeg file. This was with Windows XP Prof.

    Mow my new laptop has Windows 7 & I downloaded Primo from the web. But now I am not able to scan a picture and save as Jpeg file.

    Please help.

    Aug 07, 2010 | Canon CanoScan 8600F Flatbed Scanner

    1 Answer

    I have a Kodak AIO 5 printer and Windows 7. I

    This is easily accomplished using Kodak AIO Home Center v5.3:

    Scanning documents from Home Center
    1 On the main screen, click Scan Documents and Pictures.
    2 Place your original document face down on the scanner glass.
    3 Select Document.
    4 Select the type of document you are scanning.
    5 Select a Resolution for your scan from the drop-down list.
    6 Select Perfect Page Technology to automatically correct imperfections in the scan.
    7 Select Next.
    8 On the Edit screen, edit each image as needed.
    9 Click Next.
    10 Select Save to File, then select Save As (pdf or rtf), Then Save.
    11 Select Done to return to the main menu.

    Jul 21, 2010 | Kodak ESP 3 Multifunction Printer/ Copier/...

    1 Answer

    Printer scans OK but will not save file as a PDF document I am running Windows 7


    There are some possibilities not to save as PDF file from the Scanner.

    1. Driver compatibility.

    - You should install windows 7 compatible driver of your scanner by clicking this link. Select your operating system first (Windows 7 or Windows 7 64-bit), Then click on the link of the file which is listed under the Drivers headline. (mp760vst.....exe file). Download and Install (run) it in your computer to update your printer driver.

    2. Software configuration.

    - You need to setup the menu while saving. And you must know some properties related to the PDF saving.

    For example: You cannot select [PDF] or [Multi Page PDF] when selecting an image scanned at 5105 pixels or more in a horizontal direction.

    To read the detailed set up informations related to the software configuration and saving as PDF, please download the Software Guide of your printer by clicking this link. I uploaded it to my FTP site for you and it will be there for a limited time.

    Hope this helps.

    If you would like to vote for the answer, this will help the others to see the similar problems solved and also will be a satisfaction factor for me to continue helping you.

    All the best.

    May 12, 2010 | Canon PIXMA MP760 All-In-One InkJet...

    4 Answers

    Epson 4490 Photo - multiple PDF pages

    Hi. Yours probably scans as soon as you have a document in and you double-click, right? I went through this. Double click on the Epson Icon. Make sure the mode preference at upper right is changed to professional. It may start scanning and you have to wait until it's finished to scan again. When you start in professional mode, it brings up a rectangular menu--you probably didn't see this one before (I didn't before changing to professional mode). Now press scan. This gives you a "file save" choice. Chose the location you want. Under the location choice is the Choose Document type option--this is the second key--save as PDF. Now it will bring up that add a page, edit or save file. Professional mode, save as PDF.

    Dec 15, 2007 | Epson Perfection 4490 Film / Flatbed...

    Not finding what you are looking for?
    HP LaserJet 2840 All-In-One Printer Logo

    161 people viewed this question

    Ask a Question

    Usually answered in minutes!

    Top HP Office Equipment & Supplies Experts

    Doctor PC
    Doctor PC

    Level 3 Expert

    7733 Answers


    Level 3 Expert

    1089 Answers


    Level 3 Expert

    102366 Answers

    Are you a HP Office Equipment and Supply Expert? Answer questions, earn points and help others

    Answer questions

    Manuals & User Guides