I have a new computer with Windows 7. Now I can't save my scans as pdf-files. How to solve this?

Hello, Robert -

I hope I am correct in assuming you have the user's manual for the HP Photosmart C4480. Just in case you do not, this is the link to the web page where you can download and save the manual (PDF format - Adobe Acrobat Reader software needed, free):
https://support.hp.com/us-en/product/hp-photosmart-c4400-all-in-one-printer-series/3655558/model/3655559/manuals

After downloading the PDF document save it (Save As) to your Documents folder and give it a name you can find again easily - maybe: HP Photosmart C4480 Manual.

How to save a PDF file:
- With your computer, open the PDF document in Adobe Acrobat Reader
- Move cursor to upper left corner of page and left click or tap on FILE
- In drop down File menu, move cursor to SAVE AS and left click or tap on it
- In Save As window which opens, move cursor down to CHOOSE A DIFFERENT FOLDER and left click on tap on that "button"
- In window which opens choose DOCUMENTS in the Documents Library
- In File name box near the bottom of the Documents Library pop-up window, enter the name with which you want to save the PDF document, Example: HP Photosmart C4480 Manual
- Left click or tap on the SAVE button

Note: The steps above will be similar to what you will need to do after scanning any document.

The instructions for scanning start in Chapter 10, Page 64 (Image 304 of the PDF format manual).

Open the scanner through your computer. It is easier to save the document later by operating the scan functions through your computer.

With the scan application open on your computer run the scan process. After scanning the document, you will need to save it. First, you will need to determine the format in which you want to save the scanned document: PDF, JPEG (photo image), GIF, etc.

After choosing the format for the scanned document, in the proper file name box, enter the name for the document you wish to save.
Examples:
Correspondence 2018-Feb-18 Brother
Photo Brothers-Family 2018-Feb-18
Deed of Sale 2018-Feb-18 House

Get the idea? I like to give a date to my scanned document names to help identify them better.

Once you have entered the file name, click or tap on the SAVE button.

Note: I always like to open the saved document from the Documents folder to verify it was saved. Plus, my scanner attaches a number at the end of every file name. After closing out the saved document and closing the scanner winder, I go back and Edit the file name, removing the added number (digits) from the saved file name.

The video you will find with this link:
http://esvideo.es/video/watch/ult2ORqN1eGRiLQ=
is for those who use Windows 8 or 10. Even if you use another Windows operating system (I use Windows 7), you can probably figure out what to do. The video goes through the scanning and saving process step-by-step.

Best wishes.

Issue

Your product released before Windows XP, Windows Vista, or Windows 7, and HP has not released drivers that support scanning for your product.
You have not installed the available HP software that includes scanning.
You are troubleshooting a scanning problem and need a quick workaround until you resolve your issue.

Windows XP
Follow these steps for the Windows XP operating system.
Scanning with Paint
To scan a document using Paint in Windows XP, follow these steps:
NOTE: Before you begin, make sure that the product is connected to your computer.

Click Start , point to All Programs , point to Accessories , and then click Paint .
Click File , and then click From Scanner or Camera .
Make any desired setting changes.
Click Scan .

Video of scanning with Paint
The following video demonstrates how to scan with Paint.
If you have trouble viewing the video or to view the video in a different size, click here to play the video on YouTube .
hide
Features available with WIA drivers
The following scan options and file types are available when you scan with WIA drivers:
Scan Options
Color picture
Grayscale picture
Black and white picture
Black and white text
Custom Settings

Contrast or Brightness adjustment
Resolution (75 - 4800 dpi, within the limits of the scanner model)
Picture type (Color, Grayscale, Black and White)

Supported file types
.bmp - Bitmap Image File
.jpg - JPG Image File
.tif - Tagged Image File
.png - Portable Network Graphics File
.pcx - Paintbrush Bitmap Image File
hide
Experiencing Scanning Errors?
If you experience an error during scanning, try these general scan troubleshooting steps (c02114802) (in English).
Workaround
Perform the following steps if you are unable to scan directly from HP Solution Center in Windows XP.

Click Start , and then click My Computer .
Double-click Local Disc (C:) .
Double-click Program Files .
Double-click HP .
Double-click Digital Imaging .
Double-click Bin .
Locate and double-click one of the following files. You will only have one to choose from.
Hpiscnapp.exe
Hpqscnvw.exe
This will launch the HP Scan application.
Select New Scan , and then change any desired settings to the scan.
Click Accept to save the scan to the desired location.
Follow these steps if you need to save the scan as another file type, such as a .PDF:
Right-click the recently saved file to open it in another application, such as Microsoft Word.
Save the new scan as the desired file type.

To do this will take a few steps.

1. You need to install a PDF printer driver on your computerfirst. There are quite a few freeware PDF writer programs on the Internet youcan download one such as CutePDF.
To download Cutepdf PDF printer driver (freeware) click onthis link :- http://www.cutepdf.com/
2. Scan the first page then click on File - Save the image as a jpg file Eg. image1.jpg

3. Repeat the scan the next page and save the image file Eg. image2.jpg

4. Repeat step 3 for the other pages.

5. Close the scanner when finished scanning.

6. Open a Word document then place each image file on a new page in the Word document

7. Save the Word document (not necessary).

8. Click on File - Print then select CutePDF printer (or your PDF printer driver) and save the PDF file. This PDF file will contain the multiple pages of the scanned pages.

Have you installed recent drivers?

Go to: www.HP.com and search for an updated driver for the printer to work with win 7. Good luck!

My cannon 8600F was ori=ginally connected to my old laptop & I could scan any document and save as a jpeg file. This was with Windows XP Prof.

Mow my new laptop has Windows 7 & I downloaded Primo from the web. But now I am not able to scan a picture and save as Jpeg file.

Please help.

This is easily accomplished using Kodak AIO Home Center v5.3:

Scanning documents from Home Center
1 On the main screen, click Scan Documents and Pictures.
2 Place your original document face down on the scanner glass.
3 Select Document.
4 Select the type of document you are scanning.
5 Select a Resolution for your scan from the drop-down list.
6 Select Perfect Page Technology to automatically correct imperfections in the scan.
7 Select Next.
8 On the Edit screen, edit each image as needed.
9 Click Next.
10 Select Save to File, then select Save As (pdf or rtf), Then Save.
11 Select Done to return to the main menu.

Hi,

There are some possibilities not to save as PDF file from the Scanner.

1. Driver compatibility.

- You should install windows 7 compatible driver of your scanner by clicking this link. Select your operating system first (Windows 7 or Windows 7 64-bit), Then click on the link of the file which is listed under the Drivers headline. (mp760vst.....exe file). Download and Install (run) it in your computer to update your printer driver.

2. Software configuration.

- You need to setup the menu while saving. And you must know some properties related to the PDF saving.

For example: You cannot select [PDF] or [Multi Page PDF] when selecting an image scanned at 5105 pixels or more in a horizontal direction.

To read the detailed set up informations related to the software configuration and saving as PDF, please download the Software Guide of your printer by clicking this link. I uploaded it to my FTP site for you and it will be there for a limited time.

Hope this helps.

If you would like to vote for the answer, this will help the others to see the similar problems solved and also will be a satisfaction factor for me to continue helping you.

All the best.

Hi. Yours probably scans as soon as you have a document in and you double-click, right? I went through this. Double click on the Epson Icon. Make sure the mode preference at upper right is changed to professional. It may start scanning and you have to wait until it's finished to scan again. When you start in professional mode, it brings up a rectangular menu--you probably didn't see this one before (I didn't before changing to professional mode). Now press scan. This gives you a "file save" choice. Chose the location you want. Under the location choice is the Choose Document type option--this is the second key--save as PDF. Now it will bring up that add a page, edit or save file. Professional mode, save as PDF.