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Cannon Image Runner 400S has an ERROR E014 (Fuser Drive Issue), how to fix it

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Your fixing motor has faulty rotation.
check main motor M2 , DC Controller PCB and image processor pcb

Posted on Apr 07, 2011


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Canon ir 400 error e014 please help?

Is the problem interrmittant or comes up every time when you turn the copier on?

You'll need to remove the fuser from the copier and inspect it to see if it is binding up making it difficult for the fuser drive motor to turn it. Lubricate any gears thet are gummed up and not turning well. Pay special attention to the swing plate assy. Also check for frozen bearings,flat spots on lower fuser roller, or anything else that can restrict fuser movement.

If that doesn't fix it - you may need a new motor - but that is almost never the case.


Oct 21, 2014 | Office Equipment & Supplies

2 Answers

How to fix error code E014, it shows on screen switch main power off and on then E014, but I turned off and on many time , it stay like that

If I remember correctly..... A E014 mean that the main drive is not spining freely. Most of the time the fuser unit is not turning smoothly. Have you tried to spin the fuser unit? If so is it smooh or tight? Have you looked in the fuser to see if the web is wraped around the upper fuser roller? Or is the lower fusing roller cut? If that all looks OK > it is the fuser drive gears (on the front of the fuser) are locked up... You may have to take the two white gears off and clean & lubract / oil the shafts.... Good Luck > there is not a way to reset the code until it is fixed

Feb 04, 2011 | Canon imageRUNNER 400S Copier

1 Answer

Getting error on machine E014 what do I do

This error usually indicates that the fuser drive motor cannot drive, or rotate properly. It could be a seized fuser assembly, (aka Fixing unit), broken drive mechanism, faulty DC Controller PCB.
It can also be caused by unstable rotation of the fixing assembly, or main motor.

Jan 27, 2010 | Canon imageRUNNER 400S Copier

4 Answers

Our Canon Image Runner 330S shows error message E014....

is there an error code appear on panel display?
if there a error appear try to reset you may press * key,press 2&8 simultaneously, the select copier then select fuction then clear then error then ok then turn off& on

Jan 04, 2010 | Canon imageRUNNER 400S Copier

1 Answer

No print, e805 and e014

The E 805 refers to a locked up fan motor, and the e014 is for the fuser (the part that get hot) not turning correctly. both of these problems require a technician to fix.

Jul 29, 2009 | Canon imageRUNNER 400S Copier

1 Answer

I have a imagerunner 600 that is displaying an error code of E014. Any idea of what the problem could be?

its a fixing motor error.check the fuser unit will be rotating smoothly or not , if its good replace the fixing motor

Jun 16, 2009 | Canon imageRUNNER 400S Copier

1 Answer

I am having Cannon IR 400 .please help me in solving the problem of error E014 & some times is soing E 051,E 901,

Hello sir ; All the code you display are motor problem ,check the fuser unit motor first and then go to main motor, most likel is maint motor have problem, if that true replace it ,that is only way you can do.

Jun 13, 2009 | Canon imageRUNNER 400S Copier

3 Answers


when I start my machine the error code e014 appears and machine do not run.

Dec 24, 2008 | Canon imageRUNNER 400S Copier

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