Question about Zyxel P660HWD1 v2 WirelessADSL2+ Gateway Router

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Internet light keeps flashing and I lose internet connection every 9 - 10 minutes

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Hi and welcome to fixya.

This kind of problem can be either an ISP problem (which cannot be fixed from here) or a router problem.

If it is the latter, the following can cause such a problem:

  1. If you are trying to connect via wireless, make sure that there is nothing blocking the wireless signal from the computer to the access point/router and that they are close enough to one another.
  2. Try to reset the router to default factory settings or upgrade its firmware to start from the beginning its setup. Latest firmware can be found here and general setup/reset instructions here. If this was caused AFTER you reset or upgraded the firmware of the router, this indicates that you missed all the previous settings (if something was needed specifically for internet to work).
  3. Try to connect via ethernet cable only or wireless only if the problem is in either just to see the difference in connectivity issues in each case.
  4. Try to use the following commands (cmd prompt for XP/Vista/Win7) to get and check the network settings that the computer gets every time you connect.
ipconfig /all (this shows general connectivity info,if you see a computer's IP address of 69.*.*.* then the problem is with your ISP's modem which probably needs re-setting).

ipconfig /release (this releases all ethernet or wireless from any IPs that the router provides. Equals to 0.0.0.0. - use ipconfig /all to review the change after the command finishes).

ipconfig /renew (this renews all ethernet or wireless IPs from the router. Again if you get any addresses starting with 69.*.*.* the problem is with your ISP).

Please let me know if this troubleshooting helped you at all.

**Don't forget to rate this solution**

Thanks.

Regards from FixYa.

Posted on Apr 06, 2011

Testimonial: "Very helpful ,not perfect but much improved"

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