Problem withColour Cartridge 854 for HP Photomart c4188
My printer had a defect developed after clearing papper jam, it says check colour crtridge, which i find no damage. it was working till recently. refilled cartridge twice worked smoothly.
printer does not go beyond display.
if i check cartride, then it momentarily goes to alignment and suddenly shifts to check colour cartridige.
What could be wrong
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
Open the print carriage access door. Check for any packing material that may be blocking the internal components. Check for an orange shipping lock that may still be in place on the left side. Pull the shipping lock out, if present, and discard.
Remove and reinstall the cartridges to make sure they are properly installed. Lift the front center of the print carriage access door to open it. Lift the door up until it locks into an open position. Press down on a print cartridge and allow it to spring back up. Lift the cartridge out of the printer. Do the same for the other cartridge. Slide the black cartridge into the slot on the left and the color cartridge into the slot on the right. Press down on each one to lock it into place. Lower the print carriage access door.
Check the print cartridges to make sure the protective tape has been removed from the ink nozzles. Remove the cartridges from the printer. Remove any tape or labels. Replace the cartridges into the printer.
Push in on the tab on the left side of the clean-out door on the back of the printer to open the door. Lift the door out of the printer. Check for any paper jams. Jammed paper can block the printer cartridge carriage from moving. Pull any jammed papaer out.
Did you remove the rear cover and check for paper there? If it still shows a jam and there's absolutely no paper inside the printer, you may have to shut it off (or unplug it if it won't turn off), wait a few seconds, and turn it back on to clear the jam detection.
the right side cartridge is gone faulty and needs replacement so this error message.just follow the message and replace the cartridge.also try cleaning the cartridge before replacing them sometimes the cleaning helps.
On the paper jam ,I tried to pull the ink cartridge over to center. It came over a little & then it jammed up.I noticed the ink cartridge lock tab had popped up & jammed it to the right , once I got the tab back in place the code cleared & it works good now.