Question about HP Officejet 5610 All-In-One InkJet Printer
From my HP allin one machine i am not able to send the fax, most of the time Fax send faild message displaying while take a log report error 388 will come . please help
We had the exact same problem. Static on the line. We had the cable company check and sure enough our digital modem for the phone line was bad. The new replacement fixed the problem instantly.
Posted on Jan 23, 2009
I used to have the same problem anytime I tried to use the fax. Drove me crazy. The problem for me was that whenever HP software updated it corrupted the installed software and I had to reinstall the program.
I finally ended up copying the files from the install disk on to the hard drive so I could find it quickly when I needed it and HP would repair itself using the hd installation files.
You might also check the back of your printer to make sure that none of the cords are lose or the usb isn't loose from the pc. This will cause it to have problems with the handshake. I found especially during warm weather that they tended to get loose because of expansion.
Hope this helps...
Posted on Aug 27, 2008
Fax not working error 388
Posted on Feb 27, 2009
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
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click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
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