Question about Office Equipment & Supplies
I just fixed the same problem with a compter where I work at. All I had to do was open up the print spooler, delete all current print jobs still on the computer. Then, do a hard reboot by unplugging the machine, wait 15-30 seconds, then plug it back in and let it boot up.
After, it's booted up, completely, go through the current print jobs still stored on the printer, and cancel each one. After that, do another hard reboot, by unplugging it, wait another 15-30 seconds, and plug it back in. After it boots up, again, it should be working fine, and you should be able to print again.
I hope your issue is as simple as this, and you are able to fix it, as I did.
Posted on Sep 27, 2012
Go to the Dell website. Search for firmware. Type in you model and it should take you to the page for downloads. Follow the instruction and install the new firmware on you printer.
Posted on Apr 07, 2011
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
Here's a link to this great service
Posted on Jan 02, 2017
This error identifies a problem with the printers "internal language". Many times the firmware is just outdated and needs to be updated.
Since this firmware is vital in the communication of components, outdated firmware will cause miscommunication such as error messages or weird symptoms.
I would recomend having a tech update the firmware since you really need to know what you are doing.
Posted on Apr 17, 2009
Tips for a great answer:
May 07, 2015 | Dell Office Equipment & Supplies
Oct 22, 2012 | Dell 2330dn Laser Printer
Jun 28, 2010 | Dell 3100cn Laser Printer
Apr 17, 2009 | Dell Office Equipment & Supplies
Jan 24, 2008 | Dell 962 Photo All-In-One InkJet Printer
8,975 people viewed this question
Usually answered in minutes!