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My cd/dvd drive has stopped working but when i go on device manager it says its working correctly but it wont read any discs

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Hi,

Regarding this issue I know of a resolution. Follow these steps below:

To start with

  • Click on START
  • Type REGEDIT on the search bar on START Menu
  • Expand HKEY_LOCAL_MACHINE
  • Expand SYSTEM
  • Expand CurrentControlSet
  • Expand Control
  • Expand Class
  • Click {4D36E965-E325-11CE-BFC1-08002BE10318}
  • Look for the Upper Filters / right click on it / click on Delete
  • Look for the Lower Filters / right click on it / click on Delete
  • Restart computer
  • Try you CD / DVD ROM
If you need a graphical step-by-step instructions on how to do it, you can check out my blog http://reyfrancisbasa2.blogspot.com

I hope it helped you out. Rating my assistance will greatly be appreciated. Should you have any followup questions feel free to post it here and I always get back to my resolutions. Thank you for choosing FixYa! Have a good one.

Posted on Apr 06, 2011

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