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Hi there I have a asus k52j model laptop it will not let me do anythyn I can turn it on that's about it it gives me the Microsoft symbol then it goes n I end up with a black or grey screen I've tried f9 I've tried f8 but don't know wat else I can do I need to use it urgently please help

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Switch ON the PC, boot the PC in 'Safe Mode' by continuously tapping F8 button after you switch On.

Let windows boot in Safe Mode and log in to windows.

Go to 'Start'--->Programs--->Accessories--->System Tools--->System Restore

Here you will have to check "Restore computer to an earlier time' and click Next
Now you will find one Month Calendar window with Dates below, go to the last month by clicking the '<' sign in the upper left hand corner of the Month Calendar and select any date that you see in Bold.

Click on Next and System Restore will start and windows will take a reboot.

After reboot your problem should be resolved.


If you feel that my answer has helped you in any way then please give a vote.

Posted on Apr 06, 2011

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