Question about Acer Aspire 5500 5570-2609 Laptop

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My acer aspire 5732z is no longer picking up wireless connections!! this came on suddenly, although i had unplugged the power cable shortly before this problem started. the troubleshooter (win 7) keeps telling me to plug in some ethernet cable. i have no such cable. please, can you help? Thanks. emoojay.

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  • emoojay Apr 07, 2011

    My problem is more serious than that, am afraid. I can see the wireless button and pressing the button does not turn the wireless on. it stays the same, ie keeps showing the red x on the wireless icon. when i go to device manager and click on my network adapter, i can only see an ethernet one showing. am assuming there should be a wireless one as well. when this problem first occured, i used the troubleshooter to solve the problem, and it worked for a while. now when i try the troubleshooter, it says its unable to fix the problem, and thats when i get this suggestion to plug an ethernet cable in.

    more help to solve this problem will be greatly appreciated.


  • emoojay Apr 07, 2011

    Thank you for taking the trouble to give this tips. Funny thing though, when i turned the laptop on this evening, the wireless started working by itself again..i did turn it on once this morning and it was still not working then. the only thing i've done is to take the battery out of the laptop, and then put it back again. now its working and i can see the wireless as well as the ethernet when i go to network adapter. however, it worked a few days ago as well after having the same problem, so am goin to wait and see if it happens again, then i'll try all the tips you just gave me above. i'll let you know either way.

    Thanks a lot.

  • emoojay Apr 11, 2011

    hiya, just wanted to let u know how the problem with my wireless is. since the last time, i have had the same thing happen again once after i shut down. i did d same thing again, ie took the battery out and replaced it.. it worked again.. this time i went tru some of the stuff u said to do.. i clicked the update driver thing.. it did say that i had the most recent driver etc. anyway, that was a couple of days ago now, and i havent had anymore problems since.

    so i guess ur advice worked. thanx a lot for ur help. really apreciate it. Have a nice day.

  • emoojay Apr 11, 2011

    The tips were really helpful.. explanations were very clear and the instructions were easy to follow. Thanks a lot!!



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You turned off your wireless adapter by accident.. the switch for it is in the top middle of the laptop where the power button is,, the wireless indicator has to be green fr it to be on. The LAN cable is the other type of connecting it supports. like at the side of the device, see that huge over grown phone like jack thingy (rj45 port) thats your lan port. you can connect your modem directly to it :p and thats the cable the pc is referring to..

any way turn on the wifi adapter. there is eighter a switch or button in the middle where the power button is, or a key combination usually FN + one of the function keys,, look at keys F1 - F15 see some icons in blue,, look for w\one with a wireless icon press FN + FX ,, FX being what ever key it is..

now once on the icon appears in the lower right corner of the screen, click it, click connect to a network, select your wireless network, click connect,, enter the key if necessary.. thats it your done..

let me know if you need more help.

Posted on Apr 06, 2011

  • Rishi Roshan Ali Apr 07, 2011

    ok that means the adapter is somehow disabled of damaged.. click start right click computer click properties
    click device manager, right click and click scan for harware the list click the + next to network adapters see if the wireless is there, right click on it and select enable.

    close everything on screen
    click start control panel, network, change adapter settings you should see the wireless and wired connection, right click the wireless and click enable try it now..

    if that fails
    click start/ all programs / accessories / system tools system restore. follow the onscreen instructions and restore the system to a few days before it stopped working.

    try those and let me know what happens

  • Rishi Roshan Ali Apr 08, 2011

    no problem



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