Question about Rosetta Stone V3 Spanish (Latin America) Level 1 Personal Edition (Win/Mac) for PC, Mac (1580228542)

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My Japanese Level 1 stopped working and only shows a blank screen and states "My Flash application has stopped working" Rosetta Stone customer service claims it is my computer but I have no issues outside of Rosetta Stone.

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  • johnathansak Apr 06, 2011

    yes!!! YOU THE MAN. Thank you.

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Uninstall/Reinstall Rosetta Stone Application.
Check this link (How to uninstall or change a program)
Uninstall Flash player..check this link ->here
Get adobe flash player->click here
Then reboot your PC.

Posted on Apr 06, 2011

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Rosetta Stone has a support document on how to fix this:

http://success.rosettastone.com/articles/en_US/Text/Rosetta-Stone-Version-3-Freezes-After-I-Select-My-Username/?q=null&l=en_US&fs=Search&pn=1

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Usually this company wants you to spend money by asking you to go to their website to buy the Key to unlock the rest of your applications. I own the same program

Arigato!

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Sounds like you saved your progress file in a non Rosetta Stone folder and now it can't associate the progress with any language packs.

Mar 09, 2010 | Rosetta Stone V3 Spanish (Latin America)...

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Error 2123 appears when loading rosetta stone


I started getting "Error 2123" recently, and spent A LOT of time searching for the fix. Here is what finally worked:

Find the hidden file "tracking.db3". It's in the hidden folder "ProgramData/Rosetta Stone" under the "C:" directory. Copy and paste it to the Rosetta Stone install directory (Program Files/Rosetta Stone).

Error 2123 should be gone, but now there will be Error 2125. So, in the Rosetta Stone install directory, run the "service_installer" .exe file by double-clicking it.

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I accidentally moved my Rosetta Stone file to the trash and emptied it in an attempt to uninstall. However, when I went to re-install they said I can't because there's a newer version already installed....


open the trash folder, select the rosetta stone file(s) and click restore. You may need to select a unique directory to install the files to avoid conflict with the other version.

Jan 22, 2010 | Rosetta Stone Japanese Level 1 & 2 for...

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There is an error with this application


I started getting "Error 2123" recently, and spent A LOT of time searching for the fix. Here is what finally worked:

Find the hidden file "tracking.db3". It's in the hidden folder "ProgramData/Rosetta Stone" under the "C:" directory. Copy and paste it to the Rosetta Stone install directory (Program Files/Rosetta Stone).

Error 2123 should be gone, but now there will be Error 2125. So, in the Rosetta Stone install directory, run the "service_installer" .exe file by double-clicking it.

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I have Japanese levels 1,2 and 3 for rosetta stone. i installed all the software and entered the activation code. it says my codes are activated but when i open the software i only get a blank screen with...


The problem is related to the FNPLicensingService.exe service and FNInterface.dll file.

The first thing you can try is open Rosetta Stoneto and kill the FNPLicensingService.exe in task manager. This may or may not give you access to Rosetta Stone.

If that doesn't work, install Rosetta Stone on another computer (your license will allow two machines) then copy the rosetta stone directory from program files to the new system. Then open Rosetta Stone and it should be fine.

Before doing either of these things it's best to delete the c:\program data\rosetta stone\tracking.id file.

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