Question about HP iPAQ RX3715 Pocket PC

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Itask button and 5 way navigation control button not working on Hp Ipaq rx3715

Just read your reply to my post concerning the problem, I am having with this unit e.g. itask button en image zone button inoperative and 5 way navigation controller only responds to upward movement.

Was wondering, if I could replace the key board myself or is it a fairly sensitive part to replace? Also you don't think that the registry settings could be causing the problems, I take it?

I have some experience at repairing handhelds, as I had to remove and reinstall a higher capacity battery in my Palm Tungsten T3 about a month ago. I realize though some things are best left to the trained techs.



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  • Neil Peterson Aug 06, 2008

    I need to post a correction to my statement about the 5 way navigation control button not responding to down movements. Contrary to what I said earlier it does move the bar down on the sidebar, but I haven't noticed any that it will move the bar sideways. I apparently wasn't pressing hard enough in th down position etc.

    Still waiting for your reply to my previous post.



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Sorry for the Delay. I think its the switch problem you want you use this link to chat with hp techs and see what they say......

and let me now the results:

Good luck...

Posted on Aug 06, 2008


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Related Questions:

1 Answer

I want to restart of shut down my HP iPAQ rx3115

For the HP iPAQ rx3115 and rx3715 models, hold down the Mobile Media button (on the far left) and the iTask button. Then press down the reset button with the styles for a few seconds until the screen goes dark.To turn on your HP iPAQ after your hard reset, either press the reset button again, or plug it into an AC power source.

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Itask button not responding & 5 way navigation will not scroll down when depressed


There are two things you can try:
1)remove the battery and reinstall it back
2)Go for a hard reset

Aug 05, 2008 | HP iPAQ RX3715 Pocket PC


HATD RESET HP iPAQ rx3115 / rx3715

While holding down on the far left (Mobile Media) and far right (iTask) press in on the reset button (reset hole) with your stylus for about 2-3 seconds.

on Mar 10, 2010 | Cell Phones

1 Answer

How can i do a master reset on my ipaq, i lost the log on password and can not think of another way to start it.

The only "master reset" i know of is a hard reset. Warning! This will erase all data in the main memory (not in ipaq file store) and reload the operating system from ROM. Afterwards you should restore the latest backup.

To perform a hard reset do the following:
- place the unit on a table with the display facing upwards
- with two fingers of one hand press and hold the leftmost ("Mobile Media") and rightmost ("iTask") button simultaneously
- with the other hand press the reset knob with the stylus

Apr 30, 2010 | HP iPAQ RX3715 Pocket PC

1 Answer

My ipaq hx 2415 will not go past the ipaq screen reset screen

Have you tried a hard reset (deletes everything)

1. Press and hold down the Calendar and iTask buttons.

2. While holding down these buttons, use the stylus to lightly press the Reset button on the bottom of the iPAQ Pocket PC for about two seconds.

3. When the Pocket PC screen begins to fade, release the Calendar and iTask buttons first, and then remove the stylus from the Reset button.

4. The Pocket PC resets and powers on.

Mar 18, 2009 | HP iPAQ HX2415 Pocket PC

1 Answer

How do i do a hard reset on HP ipaq X11-21204?

u have given a wrong Model number this is not a model number infact a part number pls try to find the correct model number from HP site thru photo identification if u dont find ur model other wise i am providing u detail below to try the hard reset on various series of HP IPAQS kindly be sure that ur ALL DATA WILL BE ERASED pls rate me FIXYA if i fixed ur problem

How to Perform a Hard Reset on an HP iPAQ

Performing a hard reset on an HP iPAQ is relatively easy, but is a dramatic step in the management of your handheld organizer. A hard reset will completely clear the memory of your device and restore it to the state you received it in from the factory. A soft reset, on the other hand, simply closes running programs and restarts your pocket PC.

Difficulty: Moderately Easy
Read the owner’s manual. If you don’t have to do a hard reset, you shouldn’t, and you definitely don’t want to do one by accident. So familiarize yourself with the hard reset protocol offered in the manual.
Make sure you want to clear all personal settings, saved data and personal files from your PDA. If there are files you wish to retain, save them to a removable disk, or send them to your computer’s hard drive to be retrieved at a later date before performing a hard reset.
For the HP iPAQ h1900 series, hold down the power button while you use your stylus to hold down the reset button (on the left side of the iPAQ). Hold these buttons for a few seconds until the screen fades to black.
For the HP iPAQ h2000 Series, press down on the far left and right buttons (calendar and iTask, respectively). While you do this, press and hold the reset button on the back of the iPAQ until the screen fades.
For the HP iPAQ h5000 Series and H3800 Series, the procedure is the same as the h2000 Series with the only difference being on some models the Today button is used instead of the iTask button.
For the hw6500 Mobile Messenger Series and hx2000 Series the procedure for the hard reset is precisely the same as for the devices in step 4.
For the rx3115 and rx3715 models, hold down the Mobile Media button (on the far left) and the iTask button. Then press down the reset button with the styles for a few seconds until the screen goes dark.
For the rz1710 and rz1715, follow the same procedure as the devices in step 7, with the difference of pressing the Today button (on the far right) instead of the iTask button.
To turn on your HP iPAQ after your hard reset, either press the reset button again, or plug it into an AC power source.

Tips & Warnings

* If you’re iPAQ is simply slowing down or having problems, try a soft reset (reboot) before resorting to a hard reset.
* Read your iPAQ’s instruction manual to familiarize yourself with how to do a hard reset, and the effects of performing one.
* Do not perform a hard reset unless you are okay with or intend to erase all non-factory installed data and settings from your HP iPAQ.

Mar 17, 2009 | HP Computers & Internet

1 Answer

How to hard reset hx2490b

Recovery Procedure for HP iPAQ hx2750, hx2490, and hx2790 Pocket PC Series:
To perform a Hard Reset on the iPAQ Pocket PC by pressing and holding the Calendar and iTask buttons (1 and 4).
2. While holding down the Calendar and iTask buttons, use the stylus to lightly press and hold the Reset button, which is located at the bottom of the iPAQ Pocket PC, for approximately two seconds.
3.. Release all buttons.
4.. Connect AC power to the iPAQ Pocket PC. The handheld Powers On,
performs the normal boot sequence, and automatically restarts system.

Oct 30, 2008 | HP iPAQ HX2490 Pocket PC

1 Answer

Ipaq RX3715 hard reset

hard reset: Button 1 and 4 and press reset button with stylus

Jul 11, 2006 | HP iPAQ RX3715 Pocket PC

1 Answer

Rx3115 won't show close button

Jul 14, 2005 18:26:04 GMT unassigned Well, this isn't a solution, but rather a way to work with it until you find the solution. On my rx3715, I have something called iTask. I have a button I can press on the unit that brings it up, or I can go to Programs and tap on iTask. Once it's up, I can see which programs are running and close one or all of them. Another way, if you don't have iTask or something like it, is to use your memory settings to close programs. On mine, I go to Settings>Memory and then the Running Programs tab. From there I can "stop" any program. I know this doesn't solve the problem, but now at least you'll be able to close all those programs. For a solution, I'd try doing a soft reset. If that doesn't work, do a hard reset. Maybe someone else will have some better ideas.

Sep 14, 2005 | HP iPAQ RX3115 Pocket PC

1 Answer


Your options: from time to time go to Running Programs and close what you're done with; or, as you're leaving a progran, check whether it has an Exit or Quit command; or, open iTask, tap and hold on the name of a program, and choose Close this Task from the pop-up menu; or, my favorite, use the on-screen keyboard and tap Control and then Q (upper or lowercase)--that'll work with almost any progran that accepts text input.

Sep 08, 2005 | HP iPAQ RX3715 Pocket PC

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