Question about HP Office Equipment & Supplies
1. Check for and remove any paper stuck in the paper in tray
2. clear the paper jam from the back of the printer
a. unplug the AIO
b. Press in the tab on the left side of the rear door to release the door. remove the door by pulling it away from the AIO
c. gently pull the paper out fo the rollers
d. clean the rollers with a lint free cloth that is moist with distilled water
3. Lift the front cover and slowly remove any jammed paper
a. unplug the power cable
b. if necessary pull the input tray down to open it. then lower the print cartridge door
c. gently pull the paper out of the rollers
d. close the print cartridge door
e. plug the power cable
4. Verify that the print cartridge carriage can move freely
a. unplug the power cable
b. check to see if the print cartridge carriage can move freely from one side to the other.
c. remove the print cartridges
d. gently move the print cartridge to tyhe far right of the printer
e. remove the paper from the paper in tray, but do not remove the drawer
f. remove the rear acces door
g. with your fingers rotate the rollers "up" three full rotations
h. close the rear access door
i. replace the print cartridges
j. plug the power cable
k. turn the power on
5. reload and test the printer
Posted on Aug 07, 2008
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Posted on Jan 02, 2017
SOURCE: paper jam in hp deskjet d2560
Most printers have an access panel located in the back of the printer that will allow access for removal of all of the paper. Remove any larger pieces by pulling slowly and gently on the paper.
Posted on Apr 25, 2009
I just completely took apart my front feeder unit because I just didn't believe there was a paper stuck in there. Sure enough, when I got to the bottom (an hour later) there it was- and it wasn't from the paper that was jammed. It must have been floating around in there waiting to get in just the right place to block the little sensor wiggly thing.
After I got it out, I realized there was a MUCH easier solution--- get some heavy paper (I used cardboard folded in half) and manually feed it through the paper feeder in the front assembly by hand. You can see where it should go in (it's where the paper from Tray 1 goes in) and out (it lines up with the belt in the main body of the printer) and there is a large gear on the side you can turn to help you get it through (just turn the gears until you feel the one that grabs your heavy paper.)
As it comes out, it should have your stuck paper with it.
Posted on Jun 15, 2009
Try scanning from your PC, if you have a program that will allow it... if you have Word '97, you can do it like this:
Hope this helps!
Posted on Sep 03, 2009
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