Question about HP Officejet 7130 All-In-One InkJet Printer

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Error 386* on FAX printout ?????

How do I fix this problem??? Does anyone know? Can't work my FAX machine.
Thanks,
Cecilia

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  • MadJesta Sep 25, 2008

    I can receive but not send and always receive an error 386*. It is an HP Officejet 6100

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  • 234 Answers

The error code 386 indicates Unable to complete the handshake.
Seems there is some conjection the phone line between you and the recipent's phone line
Try to send the fax at a different time when telephone line conditions have improved
You can have the telephone company check the telephone lines of both ends for any further interuptions

Check the link bellow for a detailed resolution on error codes:

http://h10025.www1.hp.com/ewfrf/wc/document?docname=bpu02549&cc=us&lc=en&dlc=en&product=1119598

Good luck

Posted on Oct 01, 2008

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