Question about Bosch Exxcel WFO 2264 Front Load Washer

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Bosch Exxcel 1100 WFO2265GB/01 is missing the rinse part of the programme and seems to continue on WASH with 1min left, ad infinitum or until I switch it off and put onto the rinse programme. I thought I might be overloading it but seems to do same with very little load. any suggestions gratefully received. Thank you!

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Hi from retired Englishman in SW France,
It could be that the washing cycle water is not draining away either because there is a blockage in the filter or the drain motor is malfuctioning.
Here are my (complete) guidance notes for checking both the drain motor filter and the drain motor ;-0)
-------------------------------------
I would gently suggest as a first step that you clean the drain motor lint tray/filter. So many 'faults' are caused by blocked filters and many machines will not even go to spin or release the door lock if there is any water still left inside.

If you are unsure where the filter is, it is often behind the front lower (kick) panel (or in some machines at the rear in an awkward position!) and most are held in by a round cover/knob. Sometimes the filter will not come out with the cover and you will have to persuade it to come out to play!

REMOVE POWER AND ENSURE YOU HAVE A WATER RECEPTACLE/RAGS TO SOAK UP THE WATER WHICH IS BOUND TO POUR OUT!
It's surprising what people have found in theirs! It is always worthwhile checking it on a regular basis.
Now- whilst the filter is removed it is normally possible to see the drain motor and ensure it is not jammed by a foreign object such as a needle or a toothpick. It should be able to be turned by hand/finger- the power IS OFF!
At this point it is also possible to test if the motor works. No clothes or water in the machine, select a spin cycle and put the power back on. You should be able to see the motor turning at some point, possibly straight away. If it doesn't work then the motor is malfunctioning!

Hope the filter is the problem and good luck!
John C

Posted on Apr 06, 2011

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Posted on Jan 02, 2017

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