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I have the Candy Alise washer-dryer, It is 3 years old. The lock door sensor light is not coming on when the door is shut, the door seems to be shutting properly and making the click noise when it closes. All the other lights seem to be working fine, but the load will not start without the lock sensor on. I have tried nudging it and shutting it many times to no avail. What should I try?

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Hi from retired Englishman in SW France,
There is likely to be a problem with the 'door closed' sensor, unfortunately requiring a service engineer's attention I suggest ;-0(
Good luck,
John C

Posted on Apr 06, 2011

  • evonne ko
    evonne ko Dec 09, 2013

    I have the Candy Alise washer-dryer, Model 1200 rpm CMO 126 ? It is about 5 years old. The lock door sensor light is not always coming on. The door seems to be shutting properly and making the click noise when it closes. All the other lights seem to be working fine, but the load will not start without the lock sensor on. I have tried nudging it and shutting it many times to no avail. However, when I tried the 50/32 or the 40/M&W, it works! And yesterday, even the 50/32 doesn't trigger the door lock light, but the 40/M&W still works. It is really frunstrating! What is wrong with it? Also, can you tell me how to invalidate or release all washing program set? An engineer previously came had told me how to release and erase memory to help starting the program all over, but I have forgotten. Please advise, what should I try apart from having an engineer to pay home visit? Also please advise what is the capacity of my washing machine, 9kg washing + 5kg drying or 6 + 4. Image attached. (sorry, image seems not working, it is 1200 rpm CMO126 stated on left side 6kg+4kg)

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