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My HP610 copier is telling me that my black #14 printhead is no good and I am not getting good print. Is there any way that I clean the printhead?

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Follow the instruction on the manual how to remove this, the ink(printhead are a part of the ink assy itself) and gently clean this with softened cloth damped with water,( head is the the mettalic part that spits ink) then completely dry , dont over rub the head, then immediately re-place to your unit, off and on and try again.

chances are your head might need replacement, but you can try this first to save some money

Posted on Aug 06, 2008

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Epsom tx425 will not print black


Try cleaning the printhead (click File>Print>Printer properties>Maintenance). When you get to Maintenance page, click 'clean printhead' button. If you haven't used the printer for a while, you might have to run the cleaning cycle more than once.

good luck!

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HP Officejet Pro L7555 will not print black ink


Replace print head(black & yellow) or try to clean the nozzle.(try youtube videos for cleaning)

May 19, 2014 | HP OfficeJet Printers & Copiers

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Refilled black ink cartrige and i can't get it to print at all. done more deep cleans than i want to remember, still will not print. done nozzle clean also. i have refilled this cartrige several times...


You may need a newer cartridge
See if the printhead has any abnomal markings.
You can compare it with the color printhead.
If the printhead is good, see if the ink is flowing through the printhead.
Fill the ink cartridge to maximum
Squeeze the sides of the ink cartridge, ink should flow out.
If ink is flowing out, remove any excessive ink with a paper towel.
Install ink cartridges, do NOT do any cleaning cycle.
Since your black cartridge is full, cleaning may cause it not to print.
Do some black copy operations.

Jan 19, 2011 | Canon PIXMA MP210 Photo All-In-One Printer

1 Answer

I have an hp officejet 7110 all-in-one and I've been getting a message saying that supply expired on the black cartridge. i replace it and it still won't let me print. what else could be wrong


Hello there:
This problem is usually due to a print head that needs to be replaced
I have provided the information that you will need ok
best regards mike
This document provides information on how to replace a printhead or ink cartridge.A printhead may need replacing when print quality issues cannot be resolved by cleaning the printheads or a front-panel display message indicates a printhead needs to be replaced.An ink cartridge needs replacing when a front-panel display message indicates either:
  • Low ink levels
  • Ink cartridge approaching expiration date
CAUTION: Never remove an ink cartridge and a printhead at the same time. Use the table below to identify the correct ink cartridge part number: Ink cartridge Part number HP 14 black print cartridge C5011A HP 14 tri-color print cartridge C5010A Use the table below to identify the correct printhead part number: Printhead Part number HP 14 black printhead C4920A HP 14 cyan printhead C4921A HP 14 magenta printhead C4922A HP 14 yellow printhead C4923A Replacing the ink cartridges Follow the instructions below to replace the ink cartridges:
  1. Turn on the unit, and open the print-carriage access door by lifting the handle until the door locks into place. Figure 1: Opening the access doorc00064456.jpg
  2. The print carriage will move to the center of the unit.After the print carriage stops, remove the ink cartridge by pressing the gray release button, then lifting the cartridge up and out of its slot. Figure 2: Removing the ink cartridgec00064457.jpg
  3. Remove the new ink cartridge from its packaging and, being careful to touch only the black plastic, remove the tape. Figure 3: Removing the tapec00064458.jpg
  4. With the ink cartridge label face-up, push the new ink cartridge firmly down into the appropriate slot until it clicks into place.The color ink cartridge inserts into the right-hand slot as indicated by the rainbow colored oval. Figure 4: Inserting the new cartridgec00064459.jpg
  5. Close the print carriage access door. CAUTION: If the ink cartridge is removed before a replacement is available, close the print carriage access door and replace the ink cartridge within 24 hours.
Identifying parts of the printheads Use the table below to identify the parts:
  1. Printhead handle
  2. Printhead tower
  3. Copper contacts
  4. Plastic tape
  5. Ink nozzles
c00064460.jpg Do not touch:
  • Copper contacts
  • Ink nozzles
  • Printhead tower
c00064461.jpg

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2 Answers

My MFC665CW will not print in black. It does


The printheads go bad on these, when several cleanings don't help, you need a new printhead. the price is more than a new machine since they sell the new mfc490 for about $120.00 and the printhead alone to repair yours is $179.00 from Brother...

Oct 02, 2009 | Printers & Copiers

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When printing colour, black appears green


A worn out printhead can allow inks to contaminate each other, after cleaning you need to check your cartridges, if yellow is a brown color, you are getting contamination and need to replace the printhead. Black is hard to tell but when cyan gets too dark it's contaminated as well.

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1 Answer

Will not print color


If u USe The Printer Rarely , then printhead Nozzles Gets Dry ,Try Cleaning PRintheads Using Clean Printhead Option In Driver Maintenance
calibrate Printheads

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1 Answer

Print quality is terrible


Your printhead is in need of a cleaning cycle...

The black part of the K/Y printhead is pigmented and they tend to clog much quicker than the other dyebase colours. As a result you should run a cleaning cycle from the control panel

  • Setup button
  • Tools option (6)
  • Clean Printhead (option 3)
That will then run a printhead cleaning routine which hopefully will resolve the issue.

Unfortunately as I said the K/Y printheads are poorly built and you may need to replace it if, after 3 cleaning routines the output doesn't improve.

One solution is to switch to a Non-HP black cartridge that uses dyebase ink instead of HP's pigment but that's only if you get this more than once.

Hope that helps.

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1 Answer

I've changed the black ink cartridge but it won't print in black


Sounds like there is a problem with your printhead. You need to clean it using the printer itself (menu -- clean printhead -- deep clean). If this does not work, go to kodak.com/go/itg to get your printhead replaced, free of charge.

Dec 18, 2008 | Kodak EASYSHARE 5500 All-In-One InkJet...

1 Answer

ERROR CODE 3813


After I took out PrintHead and tried to clean it up again, I put it back in with Ink Cartridges and got error code 3813 - also couldn't fix it. Removed Ink Cartridges, turned printer off. Turn back on and it will forget about error code 3813 and will tell you to install Ink cartridges. Do that and error code 3813 is gone and ready to print.

A note: I did not find anything telling me I have to change printhead but my problem with black ink printing still exists so I will get new printhead and see if that problem gets fixed.

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