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Got scammed by someone that said they were from microsoft. they put a scanner on my computer and charged me $229.50 US

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Try to contact your credit card and if they can block the one that has been charged to you.

Posted on Apr 06, 2011

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Posted on Jan 02, 2017

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I had a message from Apple that I should beware that someone was trying to get on my computer then a security service flashed on, I got panicked and I let them talk me into getting a security service.


You have been scammed Alice. Those people were not from Apple. There was no problem with your computer. Contact you credit card company and tell them you have been scammed and you want a charge back.

This link explains the scam.

7 On Your Side exposes computer tech support scam

Jan 24, 2017 | Apple Cell Phones

1 Answer

Is there really a Trojan Virus that Microsoft keeps trying to sell me a protective program for $199?


No, Microsoft Windows Defender is free to protect you against any Trojan Viruses! If someone is phoning you, they are scammers. There is also stuff called 'RansomeWare', which is a program you inadvertently execute which puts a message onscreen that you have a virus and have to phone money to get rid of it. Often it is a easy as pressing CTRL, ALT, DELETE and closing it is Task Manager.

Trying to unmask the fake Microsoft support scammers! - Securelist

https://securelist.com/.../trying-to-unmask-the-fake-microsoft-support-scammers-17/
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Aug 4, 2012 - Now things started to get really fishy, they told me that the only solution for ... software which will protect me against viruses, malware, Trojans, hackers and other things. ..... If we keep them on the line then they are not calling someone else ...... For a year's protection at a cost of $199 so over $200 Canadian.

Tech Support Scams: Part 2 ' Consumer Information

https://www.consumer.ftc.gov/blog/tech-support-scams-part-2
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Jan 3, 2014 - they call whta suppost to be microsoft, your computer is infected, and they .... Last night I rec'd tel. call from Microsoft Tech who said I had serious Trojan virus and they .... Stayed on the call a long time trying to convince me I needed help. ... We keep receiving calls at the office from a man telling us he's from ...

Getting Your Money Back After a Tech Support Scam ' Consumer ...

https://www.consumer.ftc.gov/blog/getting-your-money-back-after-tech-support-scam
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Nov 13, 2013 - She told me there was no Virus on my PC but I did have a Trojan Horse ..... I tried to tell her it was a scam but she had already given her bank card #. Iv tried .... They keep getting calls after they told the scammers/hackers to stop calling. ... They said they can not fix it until I buy this microsoft security software ... Trojan Virus that Microsoft keeps trying to sell me protective program for...

Dec 02, 2016 | Microsoft Computers & Internet

5 Answers

My computer suddenly came up with a screen purportedly from Microsoft saying that my computer had been infected with a s critical virus (something like that).


You were scammed. You need to contact ACTUAL Microsoft, immediately, and find out if there is anything you can do. Microsoft would never charge you to fix something wrong with their operating systems.



Only ever trust Microsoft.com, Windows Defender, and Microsoft Security Essentials. Anything else is a scam or an ancient anti-virus software that offers more trouble than assistance.



I feel very sorry for your current condition, and you may need to also contact your bank to rectify the purchase, as you just paid money to illegal operations.

Jun 01, 2016 | Microsoft Computers & Internet

2 Answers

I have been scammed and have given all my files out to someone posing as Microsoft.


microsoft will never call you on the phone
save your data, format it and reinstall windows
cancel credit card and have re issued if they asked for one.
change your passwords
phone call scams claiming to be Microsoft

Nov 16, 2015 | Samsung Computers & Internet

1 Answer

I keep getting an e-mail saying there is a suspicious charge and to log in. Is this on the level or a scam/


Yes, don't answer mail or respond when you don't know the person who is sending. Not even when they say they are Microsoft, Apple or your bank. Once you answered some simple questions, they will send more mails for more information. Or they let you click to check your computer. Once you allowed then to "check" you lost control over your own computer. Next thing will be a message you must buy a virus scanner or have to pay $100, to the FBI, because you have done something illegal.

Most mail, from senders I don't know end up in my spam folder, without notice. I only allow mail from people in my contact list.



Be wise put the mail address and the text in the subject in two different spam filters, so you don't need to see them anymore.

Apr 18, 2015 | PayPal Accounts

1 Answer

Snopes fact or fiction


If someone calls you claiming to be from Microsoft and telling you that they are detecting something wrong with your computer that they want to fix, it is a scam designed to gain access to your computer to steal financial or other information.
"In short, Microsoft does not contact people out of the blue to tell them there's something wrong with their computers. Ergo, unless you've initiated contact with Microsoft about a computer problem you're having, you should dismiss as frauds any phone calls, e-mails, online chat dialogues, and the like from folks who claim they work for Microsoft and have spotted something wrong with your computer. "
source: http://www.snopes.com/fraud/telephone/microsoft.asp

Jul 24, 2014 | Microsoft Computers & Internet

2 Answers

Hi I was wondering that if someone has 2 Hotmail Accounts with the exact same name does this mean that they are a Computer Hacker? So far I've had a few people from Russia requesting to be on my contact...


Quite probably

NEVER open a friend request unless you are 100% certain that you know the person.

These types of thing can also be used to infect computers and to them infect the computers in your friends list.

You can check your mail (ONLINE) and mark them as spam or junk.

Aug 25, 2009 | Microsoft Computers & Internet

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