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Touchpad not working - Computers & Internet

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Hi Andy,
I see that your touchpad is not working, do you have a USB mouse to use for the troubleshooting?

  • First we need to check the drivers if your touchpad if it is installed in you windows sometimes driver just get corrupted or uninstalled, go to control panel and look for Device manager this should show you a list of devices for your laptop.
  • Your touchpad Driver should be found under Mice and Other pointing devices.
  • If it is not listed under Mice and Other pointing devices then we will need to install your touchpad driver on you Laptop.
  • Close all the windows that we opened and click on start then Computer or My Computer, the check in the Local C: or D: if you have any folder named drivers that is where you touchpad driver installer should be located if there are none in C: or D: then you will have to download the drive from the manufacturers website of your Laptop.
  • Once you have the Drivers for your Touchpad upon installation if you get an error that the drivers cannot be installed because the device is not found then that means your touchapd is found to be damaged.
  • Contact your Computer manufacturer as well if you still have warranty this should cover the touchpad rapiars.
I Hope I this will be Helpful regarding you concern.
Thanks have a nice day.

Posted on Apr 06, 2011

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